Cavender Subaru of Norman
Norman, OK
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Wow! This was the first Subaru purchase for our family. The service was the best! Starting with the salesman, to the finance department, and the service g This was the first Subaru purchase for our family. The service was the best! Starting with the salesman, to the finance department, and the service guys was amazing. The experience at Cavender Subaru in Norman was astounding! More
Very professional staff, with some of the nicest service guys around. The waiting area is comfortable. Delicious coffee and good tunes to listen to while you wait. Definitely planning on using their service guys around. The waiting area is comfortable. Delicious coffee and good tunes to listen to while you wait. Definitely planning on using their service department again. More
Tejay was amazing kept me updated the entire time my new subaru was being built, didnt feel like the normal car lot or car sale environment, it was super relaxed I didnt feel like anyone was trying to force subaru was being built, didnt feel like the normal car lot or car sale environment, it was super relaxed I didnt feel like anyone was trying to force us to do anything or hide anything from us everyone was very honest and upfront the whole time, finance guy was also super easy to deal with and very helpful, overall a fantastic experience and I will for sure be back the next time I need a vehicle, thank you Cavender Subaru! More
Wonderful service department…. ask for Oscar Garcia!! He will make sure your car’s maintenance is done properly!! ask for Oscar Garcia!! He will make sure your car’s maintenance is done properly!! More
Cameron Abbott is the Best. He worked hard on helping me. The Service Technician was great. Found the problem with my vehicle and had it back to me in no time. I would and wil He worked hard on helping me. The Service Technician was great. Found the problem with my vehicle and had it back to me in no time. I would and will recommend Cavender Subaru in Norman Ok. More
All your service personnel are excellent! Cameron and Kinlze were fabulous with me and my husband. They took care of our requests, and they were professional and wonderfully friendly. We h Cameron and Kinlze were fabulous with me and my husband. They took care of our requests, and they were professional and wonderfully friendly. We had an excellent service on the car, kudos to your mechanic and kudos to Kinze and Cameron. Now that's how to run a dealership! Thank you for a great day! More
I was very pleased we did everything on line, l had a car picked out and it wasn't in so I wanted which I was pretty excited! My car arrived it was 2 weeks earlier than expected, unfortunately I couldn' car picked out and it wasn't in so I wanted which I was pretty excited! My car arrived it was 2 weeks earlier than expected, unfortunately I couldn't go right then to finish the purchase. My husband and I were dealing with health issues and scheduling at that time. To make this shorter.... I received a last email very concerning about how I was inconveniencing them and that I was also causing their stock to be off. It was not a very nice text. I declined the car and apologized for the inconvenience. 2 weeks ago..... my 1000.00 deposit has not been returned, and I have tried several times by phone and am always transferred to someone who doesn't answer. Very upsetting More
Everyone I interacted with was fantastic, but I really feel my service rep Kai went above and beyond to make my experience a great one. I really appreciated how she took the time to guide me through the p feel my service rep Kai went above and beyond to make my experience a great one. I really appreciated how she took the time to guide me through the process, like managing expectations with troubleshooting an intermittent issue I was experiencing, keeping me in the loop with updates, and going over what maintenance was done and plan for future maintenance visits. I'm also impressed about how the staff checked in for feedback and if there was anything that could be done better to improve my experience. Everything was great! Keep up the awesome work! :) 10 out of 10 would recommend and look forward to my next maintenance check in! More