Cavender Subaru of Norman
Norman, OK
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Excellent service experience, Pete helped me get exactly what I needed and it didn't cost me anything! All my issues were addressed. I'll certainly be coming back! Pete helped me get exactly what I needed and it didn't cost me anything! All my issues were addressed. I'll certainly be coming back! More
purchase of used car Sales and financial staff provided excellent service and attention both during and after the sale. I have bought a number of cars from Hudiburg in the Sales and financial staff provided excellent service and attention both during and after the sale. I have bought a number of cars from Hudiburg in the past and have never been disappointed with the exception of one service experience. Hudiburg Subaru is probably the best car dealership I have ever visited and commend the entire staff and management. I also was impressed with the receptionist, an older lady that affirmed my opinion that hiring more experienced staff in a customer relations position is wise and in the best interest of both customer and a dealership. Great job, guys, keep it up. More
Above expectations I was very pleased with the service that I received. Pete, my service advisor was very professional, helpful and punctual. He even had the car ready I was very pleased with the service that I received. Pete, my service advisor was very professional, helpful and punctual. He even had the car ready for me in half the promised time. Thanks More
Service Department has been very attentive so far. Service manager -Marvin Johnson is very positive and helpful. Two and a half years of warranty to go 😊 Service manager -Marvin Johnson is very positive and helpful. Two and a half years of warranty to go 😊 More
Very organized service department. Accommodating during my wait and delivered the tasks as promised. Every experience we’ve had with Hudiburg Subaru has been top notch! my wait and delivered the tasks as promised. Every experience we’ve had with Hudiburg Subaru has been top notch! More
This is the third vehicle we purchased from Ryne and Hudiburg Subaru. They have a customer for life in us and we love Ryne. He makes us feel like we’re one of the family. It’s always an easy feeling a Hudiburg Subaru. They have a customer for life in us and we love Ryne. He makes us feel like we’re one of the family. It’s always an easy feeling atmosphere, and we feel we get the best customer service from him and everyone at the dealership. Thank you More
Ryan was a great Salesman did what he said he would do. He delivered the car to my home still learning all the high tech stuff He delivered the car to my home still learning all the high tech stuff More
Extraordinary Experience At Hudiburg everyone that worked with me on finding my dream car was excellent! I had shopped around online and Matt contacted me by phone and was ver At Hudiburg everyone that worked with me on finding my dream car was excellent! I had shopped around online and Matt contacted me by phone and was very helpful in finding me just what I wanted. He was working from home due to the pandemic and was very prompt getting the information I wanted and, answering any questions I had. He set me up an appointment with Dawayne to take a test drive. When I got there Dawayne was great too! Friendly and helpful and hooked me up with just what I wanted! Paula in financing made all the paperwork quick and easy! I am extremely satisfied with the whole experience! Thanks to you all! More
Previously I have always given Hudiburg Subaru high marks in customer service, but after yesterday, I question them. Had my 2018 Outback in for the 36,000 mile service which is basically a tire rotation a in customer service, but after yesterday, I question them. Had my 2018 Outback in for the 36,000 mile service which is basically a tire rotation and oil change. The service rep came out to me and informed me that "whomever had completed the last oil change had over-torqued the oil plug stripping it and the pan, folding over the threads". He made it seem very dire indeed. When I informed him that only Subaru had ever touched my vehicle and in fact it was Hudiburg Subaru who performed the last service, he tried to walk back his comments. Amazingly since it was their fault, it did not need any further attention. I checked with some mechanic friends and they all recommended a new oil pan since the threads were stripped/folded over. I emailed the service department yesterday and they have yet to contact me. I have never seen a drop of oil on my concrete in the garage, so I will watch closely for any showing up. More
We had a very positive experience. Our salesperson, A.J., was very personable and found us the exact car we wanted. Jamar was very helpful, too! They gave us a fair price for our trade-in. Overall, a 5 St was very personable and found us the exact car we wanted. Jamar was very helpful, too! They gave us a fair price for our trade-in. Overall, a 5 Star Experience! More