Cavender Subaru of Norman
Norman, OK
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Experience was good. Came in for problem we were not aware of that wasn't really a problem. Had oil changed and air filter replaced. Had seat and window intermittent Came in for problem we were not aware of that wasn't really a problem. Had oil changed and air filter replaced. Had seat and window intermittent problems recorded. I think the person that kept me informed was Kai. She was very professional and was good at her job. I was service advisor and assist service Mgt for a Honda dealership for 22 years and she would have been someone that was a great asset to a company. When she called and let me know about the car she spoke to me, not at me like a lot of advisers do. Do not have the young lady's name that helped my wife with a loaner, but my wife said she very very polite and knew her job very well too. Overall the whole experience was good again as it has been every time we have had to have something done. More
Service oriented, professional, hard working, well trained, well organized, Excellent employees , as well as Management Team! Cavender employees treat you like FAMILY. trained, well organized, Excellent employees , as well as Management Team! Cavender employees treat you like FAMILY. More
The customer service is phenomenal. In spite of a few mix ups, and it being a weekend everyone was so professional and kind. We got our car fixed fast and at the quoted price with no ha In spite of a few mix ups, and it being a weekend everyone was so professional and kind. We got our car fixed fast and at the quoted price with no hassle or extenuating charges or pushing services we didn’t need. More
As I said earlier Cameron was very professional and very informative! He explained the services and fixed my car molding! He also helped me pick out the tires I will need to purchase next month before my tr informative! He explained the services and fixed my car molding! He also helped me pick out the tires I will need to purchase next month before my trip! More
Amazing service team! ! Quick and efficient. I took my 2016 WRX in for an oil change and inspection. It gives me the peace of mind that my vehicle is in the hands of peop ! Quick and efficient. I took my 2016 WRX in for an oil change and inspection. It gives me the peace of mind that my vehicle is in the hands of people that I know will take good care of it! Thank you Nathan, Angel, and Cameron for the outstanding service! More
They were very helpful. They walked me through the issues about the rotos and it was all covered under warranty which I wasn’t expecting. I felt like they were taking care They walked me through the issues about the rotos and it was all covered under warranty which I wasn’t expecting. I felt like they were taking care of me and my car. More
My service experience was excellent. My adviser Cameron I think his name was, he was great. Everyone is so friendly. I love coming to this dealership to get my vehicle serviced. My adviser Cameron I think his name was, he was great. Everyone is so friendly. I love coming to this dealership to get my vehicle serviced. More