Cavender Subaru of Norman

Head unit randomly freezes, arbitrarily adjust temperature in full auto climate control, radio quits, etc. They loaded software update. It didn't fix the problems. I always felt it was an electro temperature in full auto climate control, radio quits, etc. They loaded software update. It didn't fix the problems. I always felt it was an electronic problem. I guess the plan is for it to completely fail. Then replace. If this hasn't happened before the car goes out of warranty I'll buy something different. More

Always the best service. The is by far the best service department that I have ever dealt with. They are friendly and courteous!!! Have a good day. department that I have ever dealt with. They are friendly and courteous!!! Have a good day. More

Very happy with my first Service Center experience. It did take a little while to get my loaner car, only about 20 min, but my over all interaction with everyone that helped me was wonderful! did take a little while to get my loaner car, only about 20 min, but my over all interaction with everyone that helped me was wonderful! More

Service area congested and needs a facelift. Car wash would put them in par with other dealers services. Waiting room too small for social distancing. Get rid of couch chairs. Visitors have difficulty ge would put them in par with other dealers services. Waiting room too small for social distancing. Get rid of couch chairs. Visitors have difficulty getting out of them More

Went in for routine maintenance. I always get my Subaru WRX serviced at Hudiburg. They are very professional and thorough. I waited on my car and their waiting room was clean and comf I always get my Subaru WRX serviced at Hudiburg. They are very professional and thorough. I waited on my car and their waiting room was clean and comfortable. The estimate they gave me for price and time of service was spot on. More

Great car buying experience! We are usually not a fan of the car buying experience but we were in and out with no problems. Would recommend dealer to anyone! We are usually not a fan of the car buying experience but we were in and out with no problems. Would recommend dealer to anyone! More

Friendly, knowledgeable, & genuine staff! My first car buying experience was fantastic and I would highly recommend Hudiburg to anyone I know. I feel very lucky. buying experience was fantastic and I would highly recommend Hudiburg to anyone I know. I feel very lucky. More

Got ,my oil changed and tires rotated. I was not happy because I forgot to bring a coupon that would have given me a $20 credit. I called after I got home and they said they could not chang I was not happy because I forgot to bring a coupon that would have given me a $20 credit. I called after I got home and they said they could not change the invoice , which we all know is bunk. They did give me a $10 credit but I had to ask for that. I am used to a Nissan dealership where they have all your info. Also the person that waited on me told me that the service would be free as I was under a warranty. I didn’t think this was right but I didn’t know if something had changed or somebody had previously told me wrong or my husband may have possibly bought the warranty. Nevertheless he had to come back later and tell me that the charge would be around $100. More

They did amazing as they always do while I’m there. They also do their best to accommodate me on my weird travels schedules when needed also do their best to accommodate me on my weird travels schedules when needed More

I took car to be fixed. Not fixed! Disappointed and now a hassle! Service employee Jeff was nice. He went on vacation the day after I brought car home. It is difficult for me to get my car to repair shop due hassle! Service employee Jeff was nice. He went on vacation the day after I brought car home. It is difficult for me to get my car to repair shop due to work schedule. I spent 1372.00 to fix car and it still does not run properly. Still making a roaring noise. That is a lot of money to pay for not fixing the problem I explained to the service person. I was told that the noise would be fixed if the computer part that was ordered and replaced on car and it wasn’t fixed. The service department should have checked their work by driving the car to know if it had truly been fixed before calling customers to pick up car. More