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Cavender Subaru of Norman

Norman, OK

4.9
2,704 Reviews

3305 Corporate Centre Dr

Norman, OK

73069

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Showing 2,704 reviews

August 17, 2020

Very happy with my first Service Center experience. It did take a little while to get my loaner car, only about 20 min, but my over all interaction with everyone that helped me was wonderful! More

by AMYCOY38
Recommend Dealer
Yes
Employees Worked With
Joey Schwarz II
Aug 17, 2020 -

Cavender Subaru of Norman responded

On behalf us all of us at Hudiburg Subaru, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

August 17, 2020

Always the best service. The is by far the best service department that I have ever dealt with. They are friendly and courteous!!! Have a good day. More

by Shanna1975
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Joey Schwarz II
Aug 17, 2020 -

Cavender Subaru of Norman responded

Thank you so much for taking the time to share your experience at Hudiburg Subaru. We take pride in knowing our customers are happy with their store experience.

August 14, 2020

Service area congested and needs a facelift. Car wash would put them in par with other dealers services. Waiting room too small for social distancing. Get rid of couch chairs. Visitors have difficulty ge More

by SHABJ
Recommend Dealer
Yes
Employees Worked With
Joey Schwarz II
Aug 14, 2020 -

Cavender Subaru of Norman responded

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

August 14, 2020

Went in for routine maintenance. I always get my Subaru WRX serviced at Hudiburg. They are very professional and thorough. I waited on my car and their waiting room was clean and comf More

by SCOTTDSACKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Joey Schwarz II
Aug 14, 2020 -

Cavender Subaru of Norman responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Hudiburg Subaru.

August 13, 2020

Got ,my oil changed and tires rotated. I was not happy because I forgot to bring a coupon that would have given me a $20 credit. I called after I got home and they said they could not chang More

by KAREN_DAVENPORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I Don’t recall his name but I think he was new.
Aug 14, 2020 -

Cavender Subaru of Norman responded

Hello Karen, we’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to discuss this further, Please reach out to our service manager Marven, 405-644-3100 to discuss the situation. Thank you

August 13, 2020

Great car buying experience! We are usually not a fan of the car buying experience but we were in and out with no problems. Would recommend dealer to anyone! More

by Kathie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Londono, Greg Myers
Aug 14, 2020 -

Cavender Subaru of Norman responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

August 13, 2020

Friendly, knowledgeable, & genuine staff! My first car buying experience was fantastic and I would highly recommend Hudiburg to anyone I know. I feel very lucky. More

by gabbijack08
Recommend Dealer
Yes
Employees Worked With
Paula Dibler, A.J. Heartfield, Joey Schwarz II
Aug 14, 2020 -

Cavender Subaru of Norman responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

August 12, 2020

Best Dealership and people around This is probably the only dealership I've ever been to that wasn't pushy. They won't call and text you unless you call them first. I purchased my firs More

by rrosson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vega
Aug 14, 2020 -

Cavender Subaru of Norman responded

On behalf us all of us at Hudiburg Subaru, I would like to thank you for sharing this great review about Chris and our store! We are thrilled that you enjoyed your experience.

August 12, 2020

They did amazing as they always do while I’m there. They also do their best to accommodate me on my weird travels schedules when needed More

by SNEWTON345
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Aug 14, 2020 -

Cavender Subaru of Norman responded

SNEWTON345, I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know

August 12, 2020

I took car to be fixed. Not fixed! Disappointed and now a hassle! Service employee Jeff was nice. He went on vacation the day after I brought car home. It is difficult for me to get my car to repair shop due More

by TVANS4
Recommend Dealer
No
Employees Worked With
Jeff Clark
Aug 12, 2020 -

Cavender Subaru of Norman responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please give our service manager, Marven, a call at (405) 644-3100 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

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