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Cavender Subaru of Norman
Norman, OK
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This is the second time I have made an appt for service (once before for tires and this time for recall) and both times I was made to wait for people that showed up before me. Not sure why you take appts i (once before for tires and this time for recall) and both times I was made to wait for people that showed up before me. Not sure why you take appts if you allow people to show up without one and take care of them before those with appts. My recall was supposed to take 1 and 1/2 hours to fix which I planned for - but was told upon arrival that those who showed up before me would make my wait almost three hours. We were offered a loaner of which we said no as we have done that before and been charged for a scratch so we will never do that again. Luckily the car was done sooner than three hours but I should not have been made to wait for the other car who did not have an appointment. More
Our experience was great at hudiburg. We picked our outback online and then Carl helped us with everything else. The car came in from the factory and we went down and did the paperwork and were on the outback online and then Carl helped us with everything else. The car came in from the factory and we went down and did the paperwork and were on the road in just a couple of hours. More
The vehicle that we purchased is a great vehicle. Purchased for my son as his first car. The transaction was smooth and we are very satisfied! Purchased for my son as his first car. The transaction was smooth and we are very satisfied! More
I brought my Outback in for an overdue check up. The service guys were up to their usual great work. Had a short discussion with Pete about when to start looking for new tires. service guys were up to their usual great work. Had a short discussion with Pete about when to start looking for new tires. More
Took car in for airbag recall services. Brian was very friendly and helpful. The work was done quickly and no problems whatsoever. Would definitely go back again! friendly and helpful. The work was done quickly and no problems whatsoever. Would definitely go back again! More
I took my Outback for a factory recall for replacement of air bags. This was done in about an an hour and 15 minutes. I felt this was pretty quick and easy. air bags. This was done in about an an hour and 15 minutes. I felt this was pretty quick and easy. More
Very pleasant service advisors. They don’t try to sell you anything you don’t need. Free coffee and free bottled water. Even a free car wash if you ask for one! you anything you don’t need. Free coffee and free bottled water. Even a free car wash if you ask for one! More
I highly recommend Hudiburg Subaru. I spoke to Ryne on the phone and then worked with A.J. at the dealership. A.J. listened to what I wanted in a car, made sure I got that, and worked to give me a fair d the phone and then worked with A.J. at the dealership. A.J. listened to what I wanted in a car, made sure I got that, and worked to give me a fair deal on a new car. Paula helped me make good, informed decisions about service and warranties, and Ryne showed me how to use features on my new Forestor. Everyone, beginning with A.J., treated me with honesty, courtesy, and respect. I got the car I wanted at a price I liked with an experience I enjoyed. More
Chris Vega went above and beyond to ensure that I got the perfect Ascent for my family. He made the process go smoothly and the whole staff was so friendly! perfect Ascent for my family. He made the process go smoothly and the whole staff was so friendly! More