
Cavender Subaru of Norman
Norman, OK
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I brought my 2015 Forester in to have the ball joints checked since another Subaru dealership had informed me that they needed to be replaced. Pete and a young technician informed me that they were stil checked since another Subaru dealership had informed me that they needed to be replaced. Pete and a young technician informed me that they were still ok and did not need replacement It is unusual to visit with the guy that worked on your car or even talk to one that had talked to the mechanic Every thing was fine. More
Ethan was friendly and very helpful. I was able to communicate with them prior to making them trip about negotiating. The staff are professional and this was the most pleasant experience I have had pu communicate with them prior to making them trip about negotiating. The staff are professional and this was the most pleasant experience I have had purchasing a vehicle. More
I am always pleased with the Service department. If there is a problem they waste not time to correct it. I find the Service Department as a whole is committed to excellence. there is a problem they waste not time to correct it. I find the Service Department as a whole is committed to excellence. More
Good swift oil change service and multipoint inspection, but when they ask if you want your tires rotated, please ask the cost. I assumed it was free, but it was not. Did not cost that much, but I was sur but when they ask if you want your tires rotated, please ask the cost. I assumed it was free, but it was not. Did not cost that much, but I was surprised about the charge. More
Ten years ago the vehicle serviced yesterday was purchased at Hudiburg. It has been serviced there ever since with no problem. I did not give Five Stars because I don't want Pete and the service sta purchased at Hudiburg. It has been serviced there ever since with no problem. I did not give Five Stars because I don't want Pete and the service staff to become complacent and not please all customers. More
This was the best experience I’ve had at any dealership, ever! No pressure, no hard sell, no pushing of extended warranty(s) etc. Paco (salesman) is incredibly knowledgeable about the Subaru product line ever! No pressure, no hard sell, no pushing of extended warranty(s) etc. Paco (salesman) is incredibly knowledgeable about the Subaru product line and the incredible technology these vehicles have. Paco was . Very attentive but not pushing the sale. He answered every question we could come up with. Finance department was great at explaining all the options/add ons but no pressure what so ever. They did pressure us to come back a couple of weeks after purchase to review the automation capabilities of the vehicle and have questions answered. John Houston was awesome! I have never walked out out of a dealership feeling like I got a got a good deal and that I was actually valued as a customer until meeting Paco and working with the folks at Hudiberg Subaru. More
My business was earned when the salesman met me at the vehicle I wanted and allowed me to take it for a test drive. I will be a Subaru owner for a long time to come. vehicle I wanted and allowed me to take it for a test drive. I will be a Subaru owner for a long time to come. More
I got the deal I wanted. They got the sale they needed. Always expect to negotiate, at any dealership. It’s just business, they earned mine. Always expect to negotiate, at any dealership. It’s just business, they earned mine. More