Cavender Nissan San Marcos - Service Center

Nissan of San Marcos Service Review They did an excellent job servicing our car. They were on time. They were friendly and respectful. They genuinely wanted us to be pleased with the They did an excellent job servicing our car. They were on time. They were friendly and respectful. They genuinely wanted us to be pleased with the work they did. More

My vehicle was repaired in approximately 30 minutes. My only complaint is I could have brought my vehicle in on Saturday. When I called to see if the psrt was in I was told by an employee,in the service My only complaint is I could have brought my vehicle in on Saturday. When I called to see if the psrt was in I was told by an employee,in the service dept., that it was not in. When called on Monday I was told that the part did come in on Saturday..So I had to rush from my job on Monday afternoon to go 30 miles back to San Marcos Nissan, when the repair couuld have been done on Saturday. The person I dealt with was off on Saturday. So whoever was working Saturday clearly lied to me about the part not being there. More

Express service Giving 10’s all the way for a great job ms Bragg. Ms Bragg was curteous. On the the money as for as time spent and a car wash to boot 👢 in 40 minute Giving 10’s all the way for a great job ms Bragg. Ms Bragg was curteous. On the the money as for as time spent and a car wash to boot 👢 in 40 minutes ! Wow 🙌. Thank you I will keep coming back as long as it’s this quick and easy👍🏽 More

Bag of lies and hot air Took Pathfinder for rattling noise coming from driver side door. They claimed the fan motor was bad, brakes were bad, and car top rails were bent. Cla Took Pathfinder for rattling noise coming from driver side door. They claimed the fan motor was bad, brakes were bad, and car top rails were bent. Claim rattle was coming from fan or rails. They soaked me for $600 and my extended warranty for $700. They Did Not fix the problem. All they were interested in was seeing where they could make the most money. Horrible place and Nissian should remove the authorized dealer label from San Marcos Nissian. Stay away from this place !! They are only out to steal your $$ More

Car service My appointment was at 9 check in was prompt was inform about longe area. Went in for oil change after multi point inspection was told I needed tired r My appointment was at 9 check in was prompt was inform about longe area. Went in for oil change after multi point inspection was told I needed tired rotation and brake fluid flush,automatic transmission fluid turn out it wasn't for my car! More

Phenomenal! First time needing and oil change. A salesman (Eddie) directed me and was very pleasant. The young lady was attentive and great as well. I First time needing and oil change. A salesman (Eddie) directed me and was very pleasant. The young lady was attentive and great as well. I More

Very pleasant experience! Went in to have my Nissan serviced. No problem getting it in and back. Very pleasant staff and service writer. I ended up in the parts department wher Went in to have my Nissan serviced. No problem getting it in and back. Very pleasant staff and service writer. I ended up in the parts department where I purchased an add on product for my Nissan. The staff in the Parts Department was very helpful! More

Nissan of San Marcos is TOPS ! Outstanding customer care. Ask for Eddie ! Great communication with customers and great service for your vehicle. At Nissan of San Marcos you’re FAMIL Outstanding customer care. Ask for Eddie ! Great communication with customers and great service for your vehicle. At Nissan of San Marcos you’re FAMILY and they treat you like it ! More

Great service until the problem was fixed Stuck with me until they fixed the problem. Great service. My times is very valuable and the service team always made sure to expedite ours needs Stuck with me until they fixed the problem. Great service. My times is very valuable and the service team always made sure to expedite ours needs More

No communication and don’t honor appointments Took vehicle in a week ago and made an appointment. The appointment was not actually an appointment at all, it was a spot in line. So I chose to get a Took vehicle in a week ago and made an appointment. The appointment was not actually an appointment at all, it was a spot in line. So I chose to get a rental. Vehicle “fixed” the next day on a recall. Had to bring it back in for the exact same six codes in the check engine light exactly one week later. Dropped it Thursday and no call to update me after two days. I call trying to get someone on the phone which also took 15 minutes to get an answer. Eileen seems like she is nice, but an absolutely terrible communicator. Would not recommend the service department. Did not fix it right and failed to communicate. Told me it was driveable and the part is on back order. Go elsewhere. More