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Cavender Nissan Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
3.9
122 Reviews
Your neighborhood Nissan dealership is under new ownership! Meet Cavender Nissan of Rockwall. We have over 80 years of experience in the car business, and we value our customers above all else. We are ready to help you with all of your automotive needs! Cavender Confidence" - One Price, One Person, One Hour At Cavender Nissan of Rockwall, we believe in being transparent and upfront with our customers. Our "Cavender Confidence" program ensures that we offer our best price upfront without any area adjusted markup. We perform weekly market analysis to make sure our customers are getting the best deal possible. We also guarantee that your paperwork will be completed and your vehicle will be ready for delivery in one hour or less. When you are looking to buy a new or used vehicle, we have a lot of information for you to help you make your decision. From financing information to research on all of the new car models we sell, there's something for everyone on our site. If you still have questions, don't hesitate to send us an email or contact us and our dedicated team will be glad to help you out. When you have found something you are interested in please feel free to get a price quote, evaluate your trade, apply for credit, or even save money by checking out our new car specials or used car specials. If you need service, our certified service technicians are ready to help you take care of your car so it lasts as long as you need it to. We also have a fully stocked parts department with genuine Nissan parts and accessories. Our staff is eager to assist you. Come see us today!
Contact Dealership

1700 I-30

Rockwall, TX

75087

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Showing 122 reviews

August 05, 2023

Was a great service and fast, I did it an scheduled service through the web site. More

by janpolusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Aug 07, 2023 -

Cavender Nissan Rockwall responded

Thank you for the review! We appreciate your support and hope to see you again at Cavender Nissan of Rockwall!

July 24, 2023

If you are looking for a low pressure dealership this is the place for you. Stephen was great to work with. More

by Rddennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Willeford
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Jul 25, 2023 -

Cavender Nissan Rockwall responded

Thank you for the positive review! We're glad that Stephen provided you with a low-pressure experience at Cavender Nissan of Rockwall. Safe travels, and we hope to see you back!

July 22, 2023

I would tell my family and friends about Cavender Nissan Rockwall Anthony was a nice and great person i will be back for sure thsnk you all More

by nonacouture7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manacio
Report | Print
Jul 24, 2023 -

Cavender Nissan Rockwall responded

Thank you for the kind words! We're glad to hear that Anthony provided great service during your visit. We appreciate your support and look forward to seeing you again at Cavender Nissan of Rockwall. Have a wonderful day!

July 07, 2023

I was not present my daughter was there, but from the phone interactions it was all good More

by dormancarolcarol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manacio
Report | Print
Jul 10, 2023 -

Cavender Nissan Rockwall responded

We appreciate your review and are here to help with any of your future automotive needs! Thank you for choosing Cavender Nissan of Rockwall.

July 05, 2023

Took a running auto in to be serviced, after multiple drives back and forth, i drove my car home and the next day it was dead. So friendly when they sell the car, but not so much when you go to get it se More

by leticia.rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delano Palmer, Debra Bolden
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Jul 11, 2023 -

Cavender Nissan Rockwall responded

Leticia, I apologize for the inconvenience you experienced with your car service. We strive to provide reliable service work at all times, and it's disappointing that we fell short in this instance. I would like to personally assist you with resolving this issue, so please contact me directly at your earliest convenience. Thank you, Steve Bentley - 972-961-9888 x4147

July 01, 2023

"Be careful. It appears Nissan Certified does not mean Nissan guarantees that keyfobs and HomeLink work. Nice people BUT I did not get my problems fixed. Bought More

by Rwpschwartz
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Johnson
Report | Print
Jul 12, 2023 -

Cavender Nissan Rockwall responded

I apologize for the issues you experienced with your Nissan. We strive to provide quality vehicles and ensure that all features are in working order. I would like to assist you further with these concerns and make this right. Would you please reach out to me at your earliest convenience? Steve Bentley - Service Director - 469-614-5365

June 27, 2023

i recieved a text of upsales on my car, but not what was read on engine light. never returned 3 calls, we had to drive up to dealership to find out what the problem was. plus, handling all the same dealers More

by whitepupking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delano Palmer
Report | Print
Jul 12, 2023 -

Cavender Nissan Rockwall responded

This does not sound like the attentive and communicative care I expect from our team, and I apologize that you did not feel like your concerns were heard. We aim to deliver quick and responsive assistance and always strive to walk our valued customers through the work that we have performed. I would appreciate the chance to speak with you directly about your experience and see what we can do to make things right. Please give me a call at your earliest convenience. Steve Bentley - Service Manager - (214) 755-5805

June 27, 2023

The service manager, Jerald provided exceptional service. I have had 4 oil changes from the time I purchased my 2022 Nissan Murrado, Jerald has been 1 out of 4 people that bothered to confirm my service war More

by Stormy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service, Jerald
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Jun 28, 2023 -

Cavender Nissan Rockwall responded

We're glad to hear that Jerald provided exceptional service and took care of your service warranty. Your kind words are greatly appreciated. Drive safely, and we hope to see you back at Cavender Nissan of Rockwall in the future!

June 17, 2023

Great service and friendly people they always do a great job. Five stars to Ron. More

by rgmdavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Jun 19, 2023 -

Cavender Nissan Rockwall responded

Thank you so much for this kind review of Cavender Nissan of Rockwall! Ron will definitely appreciate your feedback. Take care!

June 15, 2023

Scheduled my first car service through an email for my 2023 Rogue. Told by the email that my first service would be $35, but it actually cost $105. When I questioned this, I was basically blown off by the More

by Pattyk2612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Virgin
Report | Print
Jun 15, 2023 -

Cavender Nissan Rockwall responded

Hello Patty. My name is Debra Bolden, I am the Owner Loyalty Manager here at Cavender Nissan. If you could please reach out to me when you get a chance I will be happy to assist you, 469 614 5392. I look forward to hearing from you!

Jun 15, 2023 -

Pattyk2612 responded

I called and left my name and cell number. I wonder how you can assist me?

Jul 12, 2023 -

Cavender Nissan Rockwall responded

Hi Patty, please feel free to reach out to me as well, my name is Steve Bently, and I am the Service Manager. My number is (214) 755-5805.

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