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Cavender Grande Ford
San Antonio, TX
148 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 148 reviews
April 24, 2024
Business was booming upon arrival but Travis treated us like we were the only ones there. Present for our needs, was not pushy and sold us only what we wanted. Been buying cars for more than half my life a like we were the only ones there. Present for our needs, was not pushy and sold us only what we wanted. Been buying cars for more than half my life and I've never had such a smooth experience before. Travis and everyone at cavender was smooth, fast and courteous. Will definitely return when it's time to shop again. More
by Zinnc17
Employees Worked With
April 19, 2024
BUYER BEWARE, Cavender Grande Ford! !! They apparently do not follow and/or understand the Texas Deceptive Trade Practices Act (DTPA), Ken Paxton. They will not honor the prices !! They apparently do not follow and/or understand the Texas Deceptive Trade Practices Act (DTPA), Ken Paxton. They will not honor the prices they have put in writing! They change prices online modifying the MSRP (increasing the MSRP), because they are having a SPECIAL! The Original MSRP with original Discounts before the modifications is the same price as the SPECIAL. Oh yeah and the 'Disclaimer' regarding the SPECIAL does not match the price the are trying to sell the truck for, the disclaimer is actually less expensive but of course their management said the disclaimer had a mistaken price. I was so surprised that the Cavender Family, Cavender Auto Group, would allow these types of sales practices, or maybe it is the new Store Director. But hey the silver lining is they are currently building the largest Ford Dealership in Texas... Ford Motor Company Ford Trucks interest rates do not seem to be the only issue as to why you have excess inventory!! #confidenceiscavender #fordtrucks #cavenderautogroup #CavenderGrandeFord More
by Shane
Employees Worked With
Tyler
April 07, 2024
Travis was very help on the whole purchasing process. I really enjoyed it and never had a feeling that they just want my money. They wanted me to buy a good car that I enjoy. I really enjoyed it and never had a feeling that they just want my money. They wanted me to buy a good car that I enjoy. More
by dolphy17
April 07, 2024
Very nice and helpful! Answered all my questions and kept me informed! Thank you for all your hard work! Answered all my questions and kept me informed! Thank you for all your hard work! More
by paulbricker60
Employees Worked With
April 06, 2024
I had a bad experience getting my car serviced. It started with the call to initiate the service. I was put on hold and then the call was hung up. The person I was talking to didn't bother to call It started with the call to initiate the service. I was put on hold and then the call was hung up. The person I was talking to didn't bother to call me back. It went down hill from there. More
by eldrige69
Employees Worked With
Amanda, Mike, Jorge
March 30, 2024
Michael was extremely helpful and professional. Had a great experience purchasing my new truck. Would recommend buying from him. Had a great experience purchasing my new truck. Would recommend buying from him. More
by Sam.johnson565
Employees Worked With
March 29, 2024
Staff was friendly and took great care of me. Cant wait to see the new facilities Cant wait to see the new facilities More
by Charlie
Employees Worked With
Other Employees :
Aaron Thomas, Guillermo "William" Fernandez Jr.
March 28, 2024
This dealership was very nice. Everybody was very welcoming and michael explained the whole process with great detail. Everybody was very welcoming and michael explained the whole process with great detail. More
by Valerialilimoreno29
