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Cavender Grande Ford

San Antonio, TX

4.8
148 Reviews
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3600 North IH 35

San Antonio, TX

78219

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Showing 148 reviews

August 12, 2024

Deshawn our salesman was professional and provided great service as well as John in finance. There were no dealer add ons that were pushed on us. This was the BEST experience I have ever had buying a vehicl More

by GP Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn and John.
Aug 12, 2024 -

Cavender Grande Ford responded

Thank you for sharing your positive experience! We're delighted to hear that Deshawn and John provided excellent service at Cavender Grande Ford. We appreciate your recommendation and look forward to serving you in the future!

July 31, 2024

Noah and his team at Cavender Grande Ford have been such a pleasure to work with. He helped me purchase my dream vehicle and was there every step of the way. His attention to detail and their commitment to More

by laurenlittlefield4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo "William" Fernandez Jr.
Aug 01, 2024 -

Cavender Grande Ford responded

Lauren, we're delighted to hear that Noah and the team at Cavender Grande Ford made your dream vehicle purchase such a positive experience! Thanks for sharing your kind words.

July 30, 2024

Had a recall to get done , first call another dealership they gave me the runaround, and told me it would take three months to fix. Cavender did it in two days. More

by gwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone is the service department, Augustine.
Jul 31, 2024 -

Cavender Grande Ford responded

Thank you for sharing your experience! We're glad to hear that Cavender Grande Ford could address the recall quickly and efficiently. We appreciate your support!

July 30, 2024

Wow! Bought my wife a new expedition and the service I received from Travis and Noah was the best I’ve ever had!! They understood my needs and helped fi More

by tjsaenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Finance
Jul 31, 2024 -

Cavender Grande Ford responded

We're delighted to hear that Travis, Noah, and James provided exceptional service during your visit to Cavender Grande Ford! Thanks for the high recommendation and we look forward to helping you with your future truck purchase. Enjoy the new Expedition!

July 29, 2024

Great service simply put. Francisco was knowledgeable and very detailed on status and upcoming pm needs More

by Michael.McLaughlin.210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 29, 2024 -

Cavender Grande Ford responded

Thank you for the positive feedback! We're glad to hear Francisco provided knowledgeable and detailed service at Cavender Grande Ford. We appreciate your support!

July 20, 2024

It was a pleasure doing business with Cavender Ford. My sales person Noe Aguilear was amiable and answered every question I asked about my new power boost truck which I was very unfamiliar. Then I had t More

by tlweathers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Noe Aguilera
Jul 22, 2024 -

Cavender Grande Ford responded

Thank you for sharing your positive experience with Cavender Grande Ford! We're glad to hear Noe and our sales manager made the process enjoyable and informative. Enjoy your new power boost truck, and we look forward to assisting you again in the future!

July 18, 2024

I went through Car Gurus and ended up with this dealership. This was my very first time I did an online car purchase. What I didn't like is that the dealership did not want to honor the i informati More

by PEllis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Obregon
Aug 01, 2024 -

Cavender Grande Ford responded

We apologize for any discrepancies between the information on CarGurus and what was honored at our dealership. We strive to provide accurate online listings, so it's concerning to hear about your experience. If you would like to discuss this further or have any other questions, please reach out directly. Thank you, Noah Caballero - Sales Manager - ncaballero@cavenderauto.com

June 15, 2024

Great experience awesome sales person he treat me so coftarble will recommend him in the future for sure.. More

by Figueroamty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph de renzo
Jun 17, 2024 -

Cavender Grande Ford responded

Figueroamty, we're delighted to hear you had a great experience with our team at Cavender Grande Ford! Thanks for the recommendation and your kind words.

June 10, 2024

Everyone, including Erick, was incredibly responsive, and very pleasant. We had an impatient toddler and they streamlined the process as much as possible. We have had bad experiences, but Grande Ford was ver More

by reubenleyva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Tapia
Jun 10, 2024 -

Cavender Grande Ford responded

We're delighted to hear that Erick and the team at Cavender Grande Ford made your experience streamlined. Thanks for sharing - safe travels!

June 07, 2024

Excellent customer service! They were able to schedule us quickly for an appointment and maintained great communication on the status through pick up. More

by Chad Flick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Pendergass
Jun 10, 2024 -

Cavender Grande Ford responded

Chad, we're delighted to hear you had a great experience with our team at Cavender Grande Ford. Thanks for the positive feedback!

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