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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

August 11, 2019

Great Experience Everyone we encountered at Reynolds Ford helped us turn a stressful vehicle situation into a great experience. We were very pleased with our salesman More

by cjhutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Patel, Tim King, Linda Hughes
Aug 12, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for the kind words. I'm glad you were pleased with the level of service that Ash and Tim provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Respectfully, Lance Franklin - General Manager

July 31, 2019

My Purchasing Experience I've had some of the worst experiences with car dealers. Jeremy was extremely helpful and went beyond means helping me with a satisfying purchace More

by blackcrisisrayR$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cornell, Bryan Hoover, Linda Hughes, Jeremy Crawford
Jul 31, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. We are sorry to hear of your past experiences with other dealerships but glad to hear that you were happy with Jeremy and our team here at Reynolds. Please let us know if there is anything else we could assist you with. Respectfully, Lance Franklin - General Manager

July 28, 2019

Fair deal Sales manager was great and easy to work with. Ok untill I got to financing. Very pushy about buying an extended warranty and wound up bringing in rei More

by Trader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Green, Jay Cornell, Linda Hughes, Jeremy Crawford
Jul 29, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for your honest comments on your recent experience. Please accept my apology. The last thing we want a valued customer to feel is "pressured" into purchasing something they feel they do not need. We do believe that an extended warranty can save time, inconvenience and most importantly costs. Our finance team has been trained to recommend and offer options to our customers. I'm sorry if you felt they may have been over aggressive. I hope you will allow us the opportunity to continue to serve you in the future. Respectfully, Lance Franklin - General Manager

July 17, 2019

Just dropped in I was greeted at the door by Alan Coffee and we hit it of quickly. I didn't plan on buying. I was just tire kicking. When Alan came back to his office More

by Daviddj12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Coffee, Linda Hughes
Jul 18, 2019 -

Cavender Ford of Oklahoma City responded

David, Thank you for giving Alan, Linda and our team the opportunity to serve you. We truly appreciate you and your business. We look forward to seeing you again in the future! Feel free to stop by or give us a call if you need anything else. Respectfully, Lance Franklin - General Manager

July 15, 2019

Molly’s 1st car Alan was great! We scheduled the time for the test drive and Alan had the car prepped and ready to go when we arrived. Very much appreciated! More

by Mazda CX 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Coffee
Jul 15, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. We glad that you were pleased with the level of service Alan provided as well as choosing us for your vehicle transportation needs. We take serving you and your family very seriously. We look forward to serving you and your family in the future. Respectfully - Lance Franklin, General Manager

June 21, 2019

Know what you want when you go to shop I knew what I wanted in an online ad for a specific car. I had my list of must haves and happen to find a car with all these features & very low milea More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parks, Ash Patel
Jun 23, 2019 -

Cavender Ford of Oklahoma City responded

Elaine, we are very glad we were able to help you find that perfect vehicle that had everything you were looking for. Thank you very much for taking the time to give us this great review and thank you for your business. Please feel free to call or stop by if you need anything else. Respectfully, Lance Franklin - General Manager

June 20, 2019

Great experience Upfront no hassle, easy buying experience. Kyle was knowledgeable and very helpful. Financing was fast and professional with Linda. Overall best car More

by stubbsmelissa4228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Davis, Linda Hughes
Jun 21, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us your feedback. We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad to hear that Kyle was able to meet and exceed your expectations. Thank you again for this review and for your business. Respectfully, Lance Franklin - General Manager

June 10, 2019

Fantastic Experience! Reynolds Ford OKC and Kelly Porter were great to work with! Plus the no low-ball offer on my trade made the negotiation very easy. I would highly re More

by G8wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Porter, Linda Hughes
Jun 12, 2019 -

Cavender Ford of Oklahoma City responded

We appreciate the time you took to write this review, your feedback is very important to us. We are glad to hear that Kelly was able to help you with your trade! We hope you enjoy your new vehicle and know that we appreciate you and your business very much. Respectfully, Lance Franklin - General Manager

June 03, 2019

Great Car Buying Experience! I recently purchased a vehicle from Reynolds Ford. It was the easiest car-buying experience I've ever had. Kelly Porter was my salesperson. He is grea More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry, Larry, Dustin Teague, Kelly Porter
Jun 04, 2019 -

Cavender Ford of Oklahoma City responded

Diana, Thank you for taking the time to fill out this review. I'm glad you were pleased with the level of service that Kelly, Larry, Dustin and Gerry provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to seeing you again in the future. Respectfully - Lance Franklin, General Manager

June 01, 2019

Sales consultant, Kyle Davis We stopped by Reynolds Ford just to "look" at Ford Edge and Escapes on Memorial Day. Kyle Davis, sales consultant meet us on the lot. Kyle was helpful More

by Ruby red19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry and Used Car Manager. Dale Daniels stopped and spoke to us while waiting in Kyles office., Kyle Davis, Linda Hughes
Jun 03, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service that Kyle and our team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Respectfully - Lance Franklin, General Manager

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