Cavender Ford of Oklahoma City

Was told one price out the door and the numbers were manipulated so I would have to pay more in the long run. Finance guy was a jerk after I told him I was going to finance the truck through my bank and manipulated so I would have to pay more in the long run. Finance guy was a jerk after I told him I was going to finance the truck through my bank and got the old bait and switch when i went in to look at the truck in the first place. Heard many good things about these guys but this exchange was total crap.... very dissatisfied.... More

Alan was great and very helpful with our decision. Could not ask for a better sales person. I would highly recommend you go to Reynolds not ask for a better sales person. I would highly recommend you go to Reynolds More

Praise for Mr. Alan Coffee. We love our Explorer. Because my wife is severely handicaped, I thoroughly searched for the right .vehicle. I had looked at Nissans and Chevrolets. T We love our Explorer. Because my wife is severely handicaped, I thoroughly searched for the right .vehicle. I had looked at Nissans and Chevrolets. The one main reason I traded with Reynolds Ford was Mr. Alan Coffee. It was his extraordinary knowledge of the products, and his exemplary patience and kindness toward my wife that told me to deal with Reynolds. More

Great Service AJ was a pleasure to work with at Reynolds Ford. I have purchased multiple vehicles from them and would highly recommend them to anyone. Mike Parks AJ was a pleasure to work with at Reynolds Ford. I have purchased multiple vehicles from them and would highly recommend them to anyone. Mike Parks was also very professional. Mike Plunkett More

Mazda CX-5 No spare key fob, missing headrest The experience was very good took my Mazda CX-5 was delivered and there was no spare keyless remote fob and one headrest was missing. I even bought th The experience was very good took my Mazda CX-5 was delivered and there was no spare keyless remote fob and one headrest was missing. I even bought the remote keyless fun and they would not get it programed for me nor cut the key for the doors. They were going to charge me for it if they could do it. I've always gotten a spare key fob with every car I've bought without charge or the run around. The rear seat is not safe for passengers without the headrest. More

Recommend this dealership Alan Coffee was great! Friendly, knowledgeable, and patient. Answered our questions thoroughly. Worked with us to get the right vehicle for our needs. Alan Coffee was great! Friendly, knowledgeable, and patient. Answered our questions thoroughly. Worked with us to get the right vehicle for our needs. He also helped us set-up FordPass before leaving! More

Refreshing . A dealer who delivers the on the promises he makes. Honesty, integrity, respect were on display and experienced by me at Reynolds Ford. That a . A dealer who delivers the on the promises he makes. Honesty, integrity, respect were on display and experienced by me at Reynolds Ford. That and,Ash Patel my sales professional is what brought me back to Reynolds Ford to purchase another vehicle. More

Great Experience! Great customer service and our sales person understood our needs. Great team and looking forward to enjoying our new Ford Escape Kind regards, Ro Great customer service and our sales person understood our needs. Great team and looking forward to enjoying our new Ford Escape Kind regards, Rosendo and Isabel Leon More

AWESOME! We have gone twice to Reynolds from Texas after having a vehicle flooded and deemed a total loss. They were extremely helpful, honest and even picked We have gone twice to Reynolds from Texas after having a vehicle flooded and deemed a total loss. They were extremely helpful, honest and even picked my husband up from the airport..It was definitely worth the cost of the one way ticket from Houston. Thanks Jo! More

Was lied to constantly. Certain people were great however. I am going to start by saying that some people I interacted with were amazing. Overall the experience was not one I would want to have again however. I am going to start by saying that some people I interacted with were amazing. Overall the experience was not one I would want to have again however. The whole thing started on a Saturday night, I was looking for a 2019 Mustang GT. I knew what I wanted. I looked at a few of them but was gravitating toward the California Special sedition. After taking my first test drive I was told that it had active exhaust and a B&O sound system. I left that night to think about it before making a decision. I went back to the dealership on Monday where I decided I wanted to trade in my Model 3 for the car. The salesman wrote down on the agreement page that tinting and a black roof wrap was also included in the price. The active exhaust and B&O system were also included in the price. After coming to an agreement on the price we went to financing. A ton of extra charges were added on like GAP and a tracker for theft. After leaving that night I was somewhat happy. The next morning I got to looking at some of the car’s features that I was promised were included. After noticing they were missing I texted the salesman who promised me they were there. He apologized for the “misunderstanding”. I was not happy. I took the car back and met with the head of finance. We got the price settled by him discounting the final price. Another day goes by and it is time for the roof to be wrapped. I was told to drop the car off at the dealership at 1:00. After arriving at the dealership we rode over to the custom shop who was going to wrap the roof. On the way back from the auto shop I asked the dealer to confirm that it was included in the price like it showed on the first sheet. He said no it would be $250! I left a message for the manager after getting home. I received a call from the salesman within a couple minutes who was very upset. He started going on and on about how I am manifesting problems and the legality of the situation is on his side. I said whatever and ended up paying $300 for the wrap. It ended yesterday with the salesman calling me to offer a free tank of gas when I get the chance to write this review. I think he thought he could buy me off. I want everyone to know how crooked this whole experience was. More