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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

July 03, 2015

100,000 mile check-up Reynolds Ford always has staff ready to help you and the courtesy car transportation works great for getting me to work. I've made the decision to dr More

by Okie Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cornell
Jul 06, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Tom Peters - General Manager

July 02, 2015

Jay Cornell, Service Mgr. did a great job. Jay Cornell, Service Mgr., did a great job of taking care of my servicer needs. All service needs completed in a timely manner. Appointment was made a More

by jlef1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cornell
Jul 02, 2015 -

Cavender Ford of Oklahoma City responded

Joe, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service that Jay and our service team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Tom Peters - General Manager

July 01, 2015

slow service The service took too long. It took three business days to even give me a call and let know what was wrong with my car. then five more business days to More

by Okcrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 03, 2015 -

Cavender Ford of Oklahoma City responded

Thanks you for your feedback. Sometimes situations come up during what appears to be a routine repair that ends up taking us longer than expected. I'm sorry we did not meet your expectations and hope you will give us a try again in the future. We're all excited about the renovations and look forward to the positive impact it will have on our ability to service our customers. If you would like to discuss this further, please feel free to call me. Mention this review. Best, Ken Hines (405) 321-2844

July 01, 2015

New F150 Stooped off to just look, but was very impressed by knowledge of vehicle and by friendliness of dealership. Emily very easy to work with, got the pric More

by daves51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Emily was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Tom Peters - General Manager

July 01, 2015

Vastly Superior Sales Person Betty Taylor treated us superbly. She was knowledgeable about the vehicle and helped us to pick the right one for our needs. If you are in the marke More

by tika123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Hughes, Betty Taylor, Mark Robison
Jul 02, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Betty was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Tom Peters - General Manager

June 29, 2015

dissapointed but not suprised! I purchased a certified preowned 2011 ford ranger.Part of the agreement was to have front windows spray-in bed-liner done at dealer cost.Now,I made a More

by 11ranger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mack Hughes
Jul 03, 2015 -

Cavender Ford of Oklahoma City responded

Monty, thank you for bringing this to our attention. I am sorry to hear of your experience. That is not the atmosphere nor level of service we strive to deliver. We are always striving for the best possible customer experience. If you get a chance, please call me directly so we can further discuss, please mention this review. Best, Ken Hines (405) 321-2844

June 24, 2015

Reynolds Ford - What a great experience! Dealing w/ Reynolds Ford on this HUGE purchase was wonderful. I loved working with Betty Taylor, Mack Hughes, and Shane Riggle. I will recommend eve More

by laloleli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Taylor, Mack Hughes, Shane Riggle, Bobby Durham
Jun 25, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to fill out this review, and thank you for recommending us! I'm very glad you were pleased with the level of service that Betty, Mack and Shane provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Tom Peters GM

June 22, 2015

Very happy with the experience. Very enjoyable experience at Reynolds Ford. Andrew, Mack and Shane were top notch. In fact everyone I came in contact with was friendly and helpful More

by F-150 guy.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Hughes, Shane Riggle
Jul 06, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for the kind words. I'm glad you were pleased with the level of service that Andrew, Mack and Shane provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Tom Peters GM

June 20, 2015

Extremely happy with this process. I am going through a divorce and I needed to get into a car ASAP. Zach took care of my needs and stayed within my price range (which was close to impo More

by Ekeas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Peterson
Jun 22, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Zach was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Tom Peters - General Manager

June 18, 2015

Top Notch I can only say that I have always experienced top service for my vehicle every time I have taken it in to be serviced. The customer service has been t More

by On the road a lot!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cornell
Jun 18, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Tom Peters - General Manager

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