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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

October 16, 2016

Jordan is an excellent employee . He is professional and courteous. I appreciate feeling like a valued customer. He was so kind to call me to remind me that I had left a couple of More

by Running Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lee, Bodie Turner, Shane Riggle
Oct 18, 2016 -

Cavender Ford of Oklahoma City responded

We're so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Jordan was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - CW Evans GM

October 13, 2016

The service was not completed as expected. Just over a week after this service my low tire pressure light came on. When I checked my tires, all the tires on the ground checked at 25-28 lbs pre More

by OKRead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who was responsible for the service. I went through the Fast Lane.
Oct 18, 2016 -

Cavender Ford of Oklahoma City responded

Thank you for bringing this to my attention. Proper tire air pressure is very important and it is our standard procedure to check all your tires when conducting any service work. I'm sorry to say that it appears we dropped the ball. We would be glad to inspect and service them if you haven't already done so. Customer service is of the utmost importance to us, and we would like the chance to mend your relationship with our dealership. We greatly appreciate your feedback. Best wishes, CW Evans | GM

October 08, 2016

u customer service The best customer service in Oklahoma city. This was the third experience. This place is great. Not much more I can 😊 say. I am very happy. More

by okie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Taylor, Shane Riggle
Oct 10, 2016 -

Cavender Ford of Oklahoma City responded

Thank you for your review and for giving us the opportunity to service your vehicle. Stop by anytime or give us a call. Thank you again. Tom Peters - GM

October 07, 2016

recall excellence Bryan took care of me and made sure my car was running in tip top condition. The recall involved the programming of the transmission but the car also More

by Rick K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hoover
Oct 10, 2016 -

Cavender Ford of Oklahoma City responded

Rick, We are happy to hear that Bryan and the team were able to find the issues with your car and resolve all issues without any out of pocket expenses to you! We are always happy to help. We appreciate this review and your business. Let us know if you have any other questions. Tom Peters - GM

October 04, 2016

Great dealership! Sales easy to work with no pressure at all, sales manager Larry Green very nice informative wants to help you with all your dreams of the new car or t More

by Doug and gerri
Recommend Dealer
Yes
Employees Worked With
Mark Robison, Shane Riggle, Crystal Prince, Vince Gunter
Oct 04, 2016 -

Cavender Ford of Oklahoma City responded

Doug and Gerri, thank you very much for your business. We work very hard to deliver the service and hassle free atmosphere our customers both expect and deserve. We are very happy to hear you were pleased with our team here at Reynolds during your visit. Thank you. Tom Peters - GM

October 04, 2016

Repairs I brought my car in for recall repairs, and don't normally visit dealerships, but this experience was great! Everyone was super nice and I will be usi More

by FloydsRus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cornell, Bryan Hoover
Oct 04, 2016 -

Cavender Ford of Oklahoma City responded

Thank you for thinking of us when your vehicle needed serviced. We are here for customers and we work hard to show our appreciation with each and every visit we receive. Thank you very much for this review and for your business. Tom Peters- GM

September 29, 2016

Awesome experience I went to the dealer to check out an used car I came across online. Trey is an awesome salesman. Within 5 minutes he arranged for me to take a test ri More

by subhajit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Riggle, Trey Haycraft
Oct 04, 2016 -

Cavender Ford of Oklahoma City responded

Thank you for your business and for taking the time to fill out this review. I am very happy to hear that Trey was able to help you purchase your vehicle in a smooth and hassle free time. It's always great to have service that is deserved and here at Reynolds that is always our goal. Thank you again for this review. Let us know if you need anything else. Tom Peters - GM

September 20, 2016

It was a great experience! We had great experience at this dealership. Jason Myers found us a vehicle with the exact options we wanted. He was very helpful, with no pressure! More

by howardcap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jones, Mark Robison, Jason Myers
Sep 21, 2016 -

Cavender Ford of Oklahoma City responded

We are happy to hear that Jason, Rob and Mark were able to help you find that perfect vehicle you were looking for. Thank you for taking the time to fill out this great review and thank you for your business. CW Evans- GM

September 18, 2016

Fair and trustworthy They treated me well. I can't imagine why this review requires twenty five words since my first fours words sum up my experience very well. More

by Stan Spears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Robison, Rick Baskin, CW Evans
Sep 21, 2016 -

Cavender Ford of Oklahoma City responded

Stan, thank you for this review. I am not sure why it requires 25 words either, however we like the sum up you gave us. Let us know if you need anything else. CW Evans - GM

September 08, 2016

Great Buying Experience I had a wonderful experience here. John Moore was amazing and helpful! I'm extremely satisfied with my new vechicle and I won't be buying from anywher More

by meaghanparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Robison, Trey Haycraft, John Moore
Sep 12, 2016 -

Cavender Ford of Oklahoma City responded

We are happy to hear that John was able to help you during your visit to our dealership. We appreciate you and your business. Enjoy your new vehicle and let us know if you need anything else. CW Evans - GM

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