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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

December 28, 2017

Great Place Good selection of trucks. Great customer service, nice people. They are real professionals that have a great service department too. Been doing busine More

by Bobcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Davis, Gerry Brummell
Dec 29, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for this review and for your continued business. The entire team here at Reynolds truly appreciates you. Thank you again! CW Evans General Manager

December 27, 2017

A wonderful experience When we were first contacted by this dealership, Vince was our first contact and within a few hours he had the exact car we wanted in hand and parked More

by Kpatton1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Davis, Vince Gunter, Matthew Hill
Dec 29, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for giving your feedback. Vince and the team are always ready to serve and deliver only the best! We hope you enjoy your new car. CW Evans General Manager

December 20, 2017

wonderful experience Stop in for a look and walked out with a brand new truck. Staff was friendly and courteous and would higly recommend anyone looking for a nrw vehicle More

by happycustomer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Taylor, Matthew Hill
Dec 26, 2017 -

Cavender Ford of Oklahoma City responded

It's always great to hear from our customers! Thank you so much for taking the time to give us this review. We are always ready to help. Enjoy your new truck and Happy Holidays from our family to yours. CW Evans General Manager

December 16, 2017

Quick and easy, no pressure, the way truck buying should be I've been searching for a truck with this color and it's packages, walked in after having many rough experiences with new and used trucks from dealers More

by Jay Lane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone was very professional and warm, Frank Bishop, Kyle Davis
Dec 18, 2017 -

Cavender Ford of Oklahoma City responded

Jay, thank you for taking the time to give us this review. Frank and the team are all very happy to help make this experience better than the rest. We hope you enjoy your truck for many years to come. Thank you again. CW Evans - General Manager

December 15, 2017

Good experience Both AJ and Betty were very helpful in answering our questions and explaining features of the used vehicle. AJ' was very helpful and knowledgeable du More

by Geezers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Merchant, Kyle Davis, Betty Taylor
Dec 20, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. We always look forward to hearing back from our customers. We are very glad to hear that AJ and Betty were able to help you during your visit to our dealership. We are sorry to hear that you didn't receive both key fobs. When selling used vehicles, 75% of the time we have both key fobs, but there are sales where we are only given one key fob and in those cases we can only provide the one. We do apologize that during your purchase you only received the one. However, we do hope the rest of your visit was excellent and if you need anything else please don't hesitate to contact us. CW Evans General Manager

December 14, 2017

Best Dealership in town Last week my boyfriend bought a brand new car from Frank, and I just bought one today as well! I love doing business with them and will from now on. More

by makenzie1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Bishop
Dec 15, 2017 -

Cavender Ford of Oklahoma City responded

Makenzie, thank you for taking the time to stop by and visit our dealership. We are very happy we could help both your boyfriend and yourself. We very much appreciate you and look forward to seeing you in the future. CW Evans - General Manager

December 08, 2017

After I gave up hope So I drove into to this little ford dealership maybe the smallest one in town and I go to test drive a car that I really didn't like and the salesman More

by Gilbert1197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Bishop
Dec 08, 2017 -

Cavender Ford of Oklahoma City responded

Gilbert, thank you for taking the time to give us this great review. We appreciate hearing about your experience at our dealership. Our goal is to make each visit smooth and hassle free and we want everyone to be treated the way we want to be treated and that is probably why the visit felt so much different from other places. Thank you again for this review and for your business. Enjoy that new Silver Mustang! CW Evans General Manager

December 08, 2017

The best customer service Everyone at the dealership was very helpful. We had to make several trips there and the salesman worked with us and made the car buying process very e More

by makenzie1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Frank Bishop
Dec 08, 2017 -

Cavender Ford of Oklahoma City responded

Mackenzie, thank you so much for looking to us for your vehicle purchasing needs. We appreciate the time you took to fill out this review, your feedback is very important to us. We look forward to seeing you in the near future. CW Evans General Manager

December 07, 2017

Professional Bryan is always a pro. Knowing what needs to be done and keeping me informed. All my service work goes to Reynolds Ford and Bryan. More

by Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hoover
Dec 08, 2017 -

Cavender Ford of Oklahoma City responded

Melvin, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you are always pleased with the level of service that Bryan and our service team provide. We appreciate you and your business very much and look forward to servicing you again in the near future. CW Evans General Manager

November 30, 2017

Go see Frank! Thank you Frank Bishop! He spent hours with us because we couldn't decide if we wanted a truck or SUV. Frank was patient with us as we drove both typ More

by Tiengelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Bishop, Kyle Davis
Dec 07, 2017 -

Cavender Ford of Oklahoma City responded

I am sorry to hear of the experience you encountered during your sales process. We value our customers' business and time and make every attempt to make it “hassle free” as well as try to get people in and out as quickly as possible. I assure you this is not how we normally interact with customers. Nick was a representative from a company that assists us with their products and was actually visiting our business manager at the time. I apologize for the circumstances and have personally addressed the situation with everyone involved to ensure this doesn’t happen again. We thank you for this honest feedback and I hope to hear from you soon. CW Evans – General Manager (405) 728-2411

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