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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

September 16, 2018

Knowledgeable salesman My salesman, Alan Coffee was very knowledgeable and a pleasure to work with. Went out of his way to work with us. I would recommend Alan to anyone in More

by Fire Cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Coffee, Kyle Davis, Emma Machesic
Sep 17, 2018 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Alan was able to help you during your visit to our dealership. We appreciate you and your business very much. Sincerely - CW Evans General Manager

September 11, 2018

Subpar Agent didn’t know vehicle options well enough to help me make informed decisions. final choice did not have all I wanted I hab to pay for things I did More

by Whatever21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bodie Turner
Sep 12, 2018 -

Cavender Ford of Oklahoma City responded

Thank you so much for taking the time for sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm so sorry to learn of experience you described and do apologize for that. I have looked into this and discussed it with my team and understand that when the moon roof option was eliminated from the vehicle options, the available equipment package also then eliminated the front camera. I’m sorry the loss of this feature was not conveyed to you. My team assumed that you knew this since you were very knowledgeable about the all the features you mentioned during the buying process. I have addressed this within my sales team so that situations like this do not occur again. We appreciate your business. Best Wishes – CW Evan General Manager (405) 728-2411

September 09, 2018

Best Vehicle Buying Experince Ever Whole staff was amazing to work with. Very fast and honest. Gave me everything I wanted and needed. Will come back for sure. Emma and Ash went above More

by Greg_Scallan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Machesic, Ash Patel
Sep 10, 2018 -

Cavender Ford of Oklahoma City responded

Greg, thank you for taking the time to give us this review. I am glad to hear that Emma, Ash and the team were able to help you during your visit to our dealership. Thank you again for this review and for your business. - CW Evans General Manager

September 05, 2018

Amazing Service Betty is one of the best car sales reps I have ever dealt with. She even smoothed over the bad and unethical experience I had with Ash the day before. More

by sammy2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash, Betty Taylor, Matthew Hill, Ash Patel
Sep 07, 2018 -

Cavender Ford of Oklahoma City responded

Sammy, thank you for taking the time to give us this review. We very much appreciate you. I am sorry to hear about any issue you might have had, however I am glad to hear that Betty was able to help you with everything you needed. Please let us know if you need anything else. Sincere - CW Evans General Manager

August 29, 2018

Very knowledgeable sales person I was impressed with the knowledge my sales person had with the various systems on the 2018 F-150 Platinum that I purchased. I typically hate the has More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Davis, Ash Patel
Aug 30, 2018 -

Cavender Ford of Oklahoma City responded

Ed, thank you for taking the time to give us your feedback in this review. We appreciate you and your business. We are always ready to deliver the best customer experience that you fully deserve. Enjoy your new F-150 and thank you again. Sincerely - CW Evans General Manager

August 16, 2018

The best car buying experience we have ever had My wife and I visited Reynolds Ford last weekend, and it was easily the best experience we have had. From Alan Coffee the salesman, to the finance dep More

by Andrewczech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Coffee, Kyle Davis
Aug 16, 2018 -

Cavender Ford of Oklahoma City responded

Thank you so much for taking the time to give us this great review. I know Alan and the entire team enjoyed working with the both of you. I am sorry you had issues at another dealership but very glad to hear that we could win you over with our team here at Reynolds. Thank you again for this review and thank you very much for your business. Please let us know if you need anything else. Sincerely - CW Evans General Manager

August 14, 2018

Great Experience Reynolds has provided Tricorps with great service and great prices. Giving us the best deal around. Highly recommend using them if you’re in need of a More

by Jrod405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Coffee
Aug 15, 2018 -

Cavender Ford of Oklahoma City responded

We enjoy working with Tricorps and we very much appreciate your business. Thank you for taking the time to give us this review. Please let us know if you need anything else. Sincerely - CW Evans General Manager

August 12, 2018

Happy Customers My wife and I bought a 2018 F-150. We had an excellent experience. Betty Taylor was fantastic in helping us make this an enjoyable experience. I highl More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Taylor, Matthew Hill
Aug 13, 2018 -

Cavender Ford of Oklahoma City responded

Dan, thank you for taking the time to give us your feedback and for this great review. I am glad to hear that Betty was able to help you find your new F-150. Thank you also for the recommendation and business. We very much appreciate you! Sincerely - CW Evans General Manager

August 05, 2018

excellent Bodie and Kyle did an excellent job, I liked Bodie's no pressure approach but he explained all questions fully.Kyle was great with the paper work, fas More

by stylist123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bodie Turner, Kyle Davis
Aug 06, 2018 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us your feedback. I am glad to hear Bodie and Kyle were able to help you feel comfortable during your visit to our dealership. We never want anyone to ever feel pressured. Thank you again and please let us know if you need anything else. CW Evans General Manager

July 31, 2018

Excellent service The salesman was very helpful not pushy like other dealerships. He let us test drive and make up our mind on our own. If you are looking for friendly More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Coffee, Emma Machesic
Aug 01, 2018 -

Cavender Ford of Oklahoma City responded

David, thank you for taking the time to give us your feedback. I am glad to hear that Alan and the team were able to help you during your visit to our dealership. We never want anyone to feel pushed into any purchase and I am glad that showed. Thank you again for this review and for your business. Please let us know if you need anything else. Sincerely. CW Evans General Manager

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