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Cavender Chevrolet - Service Center

Boerne, TX

4.5
48 Reviews

48 Reviews of Cavender Chevrolet - Service Center

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August 23, 2023

They know their trucks. Jason was great and kept me up to date on service progress (even called on his day off). The techs were able to find and repair an issue that "other More

by shavanodad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Luna
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Aug 24, 2023 -

Cavender Chevrolet responded

We're glad to know that our team, especially Jason, was able to provide you with great service at Cavender Chevrolet. We pride ourselves on our knowledge and dedication. Thanks for the positive feedback!

July 27, 2023

Richard was great, service was amazing, definitely will be coming back again thanks to him. More

by Toriibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jul 28, 2023 -

Cavender Chevrolet responded

We are thrilled to hear that Richard earned your loyal business. Thank you for sharing this feedback with the Cavender Chevrolet team. We look forward to assisting you again down the road!

July 19, 2023

They were so accommodating & friendly. Transported me to home & back.making the experience Stress Free!!!! More

by Debbie_jobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Jul 19, 2023 -

Cavender Chevrolet responded

Debbie, thank you so much for this 5-star review of Cavender Chevrolet! We hope to assist you again in the future!

June 22, 2023

Terry Shaw is an outstanding Service Advisor. He takes care of you immediately very quickly More

by petekathytx
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Shaw Service Advisor
Report | Print
Jun 23, 2023 -

Cavender Chevrolet responded

Pete, we're so glad Terry has offered attentive and prompt service that's made you feel valued as a Cavender Chevrolet customer! Thank you for the wonderful review!

Jun 23, 2023 -

petekathytx responded

Thank you Terry

June 16, 2023

Communication with this dealership was practically non-existent. Work was not performed in a timely. Overall a very disappointing experience. More

by Ebmurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
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Jul 11, 2023 -

Cavender Chevrolet responded

I'm sorry to hear that your experience with our dealership was disappointing. We strive to provide timely communication and efficient service, so it's disheartening to learn that we fell short in this regard. I appreciate you bringing these concerns to my attention and would like the opportunity to make things right. Please reach out at your earliest convenience so we can discuss this further. Thank you, Joe Stehle - Service Director - (210) 477-8300

June 13, 2023

Work was done on time, in a quality manner and at a fair price. Would recommend. More

by SwedeCreekranch
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 13, 2023 -

Cavender Chevrolet responded

Thank you for the review! We appreciate your business and hope to see you back again at Cavender Chevrolet!

June 05, 2023

Terry and the team at Cavender are always friendly, and provide excellent insight and customer service. More

by pmervish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Shaw
Report | Print
Jun 05, 2023 -

Cavender Chevrolet responded

Thank you for the review! We appreciate your business and hope to see you again at Cavender Chevrolet. Safe travels!

April 25, 2023

Very good customer service They don’t let you wait so much Always smiling and they call you by name More

by Hammodeh Jamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarry
Report | Print
Apr 25, 2023 -

Cavender Chevrolet responded

Thank you for sharing this positive feedback with the team, Hammodeh. We are glad to hear that we provided timely and welcoming service to you.

March 03, 2023

Service was very good and taken care of in a few days. I bought this car used from Cavender and have had good service. More

by Jackie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Shaw, DAS Reputation Management
Report | Print
Mar 06, 2023 -

Cavender Chevrolet responded

Our team is always happy to help you out, Jackie! Thank you for supporting Cavender Chevrolet and please let us know if you need anything down the line.

February 20, 2023

Great service. I always get great service and personal attention from Terry Shaw. Thank you for doing such a good job! More

by Jhutchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Shaw, DAS Reputation Management
Report | Print
Feb 21, 2023 -

Cavender Chevrolet responded

Thanks for the kind review of Terry and our team! It was our privilege to serve you, thanks so much! -- Cavender Chevrolet Team

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