Cavender Chevrolet - Service Center
Boerne, TX
48 Reviews of Cavender Chevrolet - Service Center
I went to get the battery replaced in my vehicle. Simple process that I expected to be under warranty was not and cost $250 dollars and took 2.5hrs to complete. Two days later while riding in the pa Simple process that I expected to be under warranty was not and cost $250 dollars and took 2.5hrs to complete. Two days later while riding in the passenger seat i could hear a rattle. Upon investigation yhe battery was not secured in the bracket and hold down clamp and the coolant reservoir was not secured to the fender or bolted down to the two mounting locations. I am currently missing one of the flange nuts as well.. After getting a call from the service manager and asking for a call back later since I was unable to chat he never returned the call even after I called back when I was available 20 minutes later and left a message. That was 2 business days ago. This department has slowly gone downhill over the last few years in quality. More
Love this dealership. They always make all my service needs happen quickly, and efficiently. My truck is never left sitting for hours, or days at a time. Jose is awesome They always make all my service needs happen quickly, and efficiently. My truck is never left sitting for hours, or days at a time. Jose is awesome to work with, always has a good attitude, and remains professional, and informative. Cavender is awesome More
The service at Cavender Chevrolet in Boerne is like going to an old time filling station. Specifically dealing with Terry, his knowledge and genuine concern is unmatched.. instead of dreading the visit to th to an old time filling station. Specifically dealing with Terry, his knowledge and genuine concern is unmatched.. instead of dreading the visit to the mechanic, I honestly look forward to it. They are always ready to great you as you pull in, and are ready to shuttle you to the office within minutes. A couple hours later you receive a phone call with detailed information and an honest assessment of what needs to be addressed. With this level of service I give a whole hearted thanks to Terry and team which extends to the mechanics as well. Thanks Cavender…! More
Jose took care of me even as Jason was not in(second time he was not there) Jose got my oil changed and made sure the mech. Reset my oil . Thanks again Jose great job. Will make sure to use him next time. he was not there) Jose got my oil changed and made sure the mech. Reset my oil . Thanks again Jose great job. Will make sure to use him next time. More
I have traded with this dealership for over 25 years. I’ve always been satisfied with their service. My go to person in their service department is Terry Shaw…topnotch, true to his word, goes the extra m I’ve always been satisfied with their service. My go to person in their service department is Terry Shaw…topnotch, true to his word, goes the extra mile and always has a helpful suggestion or solution. More