Cavender Chevrolet - Service Center

Horrible customer service in service center. I’ve been in the dark about my vehicle I had dropped off for the second time for same issue. It’s been 1 week now. I NEED to call and call to get sam I’ve been in the dark about my vehicle I had dropped off for the second time for same issue. It’s been 1 week now. I NEED to call and call to get same response of, “it’s being diagnosed now”, about vehicle. By either my service advisor Richard or by some other person because he refuses to communicate with me after my many attempts to get updates. More

Service was friendly, timely and well done and plan on returning for the next service. returning for the next service. More

Augustin took excellent care of my vehicle! Very quick and responsive! Cavender Chevrolet always takes great care of us! Very quick and responsive! Cavender Chevrolet always takes great care of us! More

Very clean. Courteous personnel. Very nice waiting room. Service competed when promised. Truck was washed. Courteous personnel. Very nice waiting room. Service competed when promised. Truck was washed. More

The service department did a great job! The service rep Richard did a very good job finding the main mechanical problems and negotiating with the extended warranty insurance company. The service rep Richard did a very good job finding the main mechanical problems and negotiating with the extended warranty insurance company. More

I have bought 3 cars from calender over the last 9 years and have always had great service from them. and have always had great service from them. More

Richard did his job. Not happy with how long the wait time was. Appointment was at 9am and vehicle didn't go in the bay until 10:30. I have never had to wait that long be Not happy with how long the wait time was. Appointment was at 9am and vehicle didn't go in the bay until 10:30. I have never had to wait that long before. Almost missed another appointment because of it. Also, the web site would not let me schedule for Saturday mornings. More

There was no update I had to call for updates most of the time had to leave a voicemail. At least updating through text would have been good . time had to leave a voicemail. At least updating through text would have been good . More

Excellent service on my wife's Equinox. Only issue is that I was not texted when her car was ready. No telling how long I sat in the waiting room before I went to check on it. It was parked Only issue is that I was not texted when her car was ready. No telling how long I sat in the waiting room before I went to check on it. It was parked outside the door... More

Our Service Advisor, Jason, was very helpful and attentive. He kept us updated throughout the process of repairing our vehicle. attentive. He kept us updated throughout the process of repairing our vehicle. More