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Cavender Chevrolet

Boerne, TX

4.7
126 Reviews
The Cavender Auto Family has been selling and servicing automobiles in the San Antonio area since 1939 and today is recognized as one of the leading automotive retail groups in South Texas. Because all Cavender dealerships are owner-operated, a high degree of personal accountability remains the Cavender hallmark. "Treating you like family" continues to be the objective at Cavender Chevrolet. The Cavenders are always available for their customers and invite personal contact from them. Stuart Cavender is the Owner-Operator at the Chevy dealership and is personally available daily. The Cavenders take an active role in the community and have been featured in People Magazine for their civic contributions. "Giving back" to the community has been a trademark for the Cavenders for over three generations.
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30700 IH 10 W

Boerne, TX

78006

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Showing 126 reviews

November 12, 2020

Very pretty Dealership. They have so much money that they can ignore customers. Had an appointment today at 2pm. Showed up a little early. Checked in with the receptionist and she said my appointment was wi More

by DLRCHEVY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Nov 16, 2020 -

Cavender Chevrolet responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Sincerely, The Cavender Chevrolet Team

Nov 16, 2020 -

DLRCHEVY responded

I have spoken with the management and nothing has changed. Not any solutions to make me want to return. I hope that people can read this and know what to expect, hopefully they will save themselves the time and disappointment and find another Chevy Dealer with better reviews

November 03, 2020

Returned 2019 Traverse for engine oil leak. Rear main seal and oil pan gasket leaking. 6 days in the shop (including a Sunday) for this job isn't unreasonable EXCEPT it was like pulling teeth to get any More

by mr.moremail
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Nov 06, 2020 -

Cavender Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Cavender Chevrolet Team

October 24, 2020

If you’re looking for someone to be kind and help you with a sale but then provide the worst possible customer service after they made their money and got you in the car you want, this is the place to go More

by PANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Oct 28, 2020 -

Cavender Chevrolet responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Cavender Chevrolet Team

September 19, 2020

OMG if you are looking for an awesome Chevy ask for Alan Thomas.Je is honest and straight forward .He was sooo easy to work with and help me amazingly !Great salesman. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Sep 21, 2020 -

Cavender Chevrolet responded

Scott, we loved reading this review! Happy customers are our aim, and it appears Alan really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Cavender Chevrolet Team

April 01, 2020

Cavender Chevrolet,Thank you for the great service. The Cavender Chevrolet, Thank you for the great service. The sales rep that helped me was Alan Thomas, who did an excellent job! He went out of his way t More

by Javier
Recommend Dealer
Yes
Employees Worked With
Alan Thomas
March 17, 2020

If I could give a 0 I would without a doubt. After speaking with a salesman multiple times about a corvette they have on the lot, looking at all of the pictures they had taken of the car and reviewing More

by jeldenjj
Recommend Dealer
No
Employees Worked With
David and Ben
November 12, 2019

Ruben was simply amaiNg! He worked very hard with my husband and I to find the perfect Tahoe for our family! Thank you so much! We had a lot of obstacles and he stuck by our side the entire way! We have More

by brittanynrodriguez16
Recommend Dealer
Yes
Employees Worked With
Ruben Calderon
March 22, 2019

Friendly service staff. Terry went out of his way to rectify a situation that would of driven me to do service elsewhere. I recommend this dealership for your service needs. More

by Ghostryder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
December 22, 2018

AMAZING CAVENDER TEAM! We went in to Cavender Chevrolet today to look into upgrading to a Silverado Z71 for my husband. Not only was Brady amazingly helpful and informative, More

by Kristin Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady, Corey, John, and Charles
September 25, 2018

Hides defects with huge price sticker Damage (1 inch in diameter, chip/ crack, previously filled with resin) on windshield was covered with a big price tag at all time. The price tag was More

by RAV4buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Brundeen, Chris Johnson
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