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Cavender Cadillac - Service Center

San Antonio, TX

4.7
161 Reviews
Call Service Center (210) 640-7683

161 Reviews of Cavender Cadillac - Service Center

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October 26, 2023

They have met our needs for the last several years in an efficient and courteous way. More

by bkieslings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
Oct 27, 2023 -

Cavender Cadillac responded

We are honored to receive your continued support and loyalty. Thank you so much! It means the world to us and we hope to keep serving you again throughout the years - Cavender Cadillac Team

Helpful
October 25, 2023

Very friendly and business oriented. I would recommend Cavender Cadillac and Katie Dodd to all my friends and relatives. More

by kmjames6941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Dodd
Report | Print
Oct 25, 2023 -

Cavender Cadillac responded

We're so glad to know you had a friendly and professional experience with Katie Dodd at Cavender Cadillac. Your recommendation means the world to us, thank you!

Helpful
October 23, 2023

Cavender Cadillac provides great customer service after the sale. The service department does a great job maintaining both of my Cadillacs. More

by Moss_c1834
Recommend Dealer
Yes
Employees Worked With
Katelyn
Report | Print
Oct 24, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had positive experiences with our service department at Cavender Cadillac. We appreciate your trust in us for maintaining both of your Cadillacs!

Helpful
October 23, 2023

Professional Services everyone was courteous and kind and helpful and friendly, all was great during my time of service there 😀 More

by andersonpaul7030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Oct 23, 2023 -

andersonpaul7030 responded

Great Service

Oct 23, 2023 -

Cavender Cadillac responded

At Cavender Cadillac, it's always our aim to provide courteous service! Thanks for choosing us above the rest - see you next time!

Helpful
October 19, 2023

As always my service advisor, Carlos Villarreal, did an outstanding job in taking care of my vehicle. More

by fcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
Oct 20, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos provided outstanding service for your vehicle at Cavender Cadillac. Thanks so much for the positive feedback!

Helpful
October 19, 2023

Carlos has excellent customer service. Lack of loaner cars is not a good experience, and has been a problem previously as well. More

by rwthomas2012
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Report | Print
Oct 20, 2023 -

Cavender Cadillac responded

Thanks for sharing your thoughts with us. While it's great to hear Carlos provided excellent service, we do apologize for any inconvenience caused by our lack of loaners. In our efforts to continually improve our processes at Cavender Cadillac, our team will take note of this feedback for future visits. If there's anything else we can do for you, please let us know.

Helpful 1
October 15, 2023

I have always been treated with respect and made to feel comfortable. Carlos, my service advisor always listens to my problems and takes very good care of me. More

by Delilah Meiring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 16, 2023 -

Cavender Cadillac responded

Delilah, we're so glad to know that Carlos and the Cavender Cadillac team have been able to provide you with such a positive experience. Thanks for your kind words!

Helpful
October 12, 2023

Cavender Cadillac always treats its customers with total respect and appreciates them that’s I always do my business with them. More

by Cantina4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villarreal
Report | Print
Oct 13, 2023 -

Cavender Cadillac responded

We're so glad to know you feel respected and appreciated at Cavender Cadillac. Your continued support means a lot to us. Thank you for choosing our dealership!

Helpful
October 12, 2023

Excellent, job Carlos always explains everything to me and keep me well informed awesome.service More

by pbarber209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Dept
Report | Print
Oct 13, 2023 -

Cavender Cadillac responded

We are glad to hear that Carlos has taken excellent care of you and provided top-notch service. Thank you for choosing Cavender Cadillac!

Helpful
October 11, 2023

Great service, dependable and very helpfull I have been a customer prior to them moving to there present location and have always been helpful with all my needs. Lo I met Carlos when they move to the new More

by Bob.salinas38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAS Reputation Management
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Oct 12, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had such a positive experience with Carlos and our team at Cavender Cadillac. It's always our goal to provide dependable service and clear communication about your vehicle's needs. Thank you for being a loyal customer. We appreciate it!

Helpful
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