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Cavender Cadillac - Service Center

San Antonio, TX

4.8
279 Reviews

279 Reviews of Cavender Cadillac - Service Center

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November 11, 2024

Great service. I was met right away and set up with Ray. Service was started almost immediately. All I had to do was enjoy the coffee (which was good!). Impressed w More

by johncampsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 11, 2024 -

Cavender Cadillac responded

We're delighted to hear you had a great experience with Ray and enjoyed the coffee at Cavender Cadillac! It's wonderful that our team's efficiency and facility cleanliness left such a positive impression. Thank you for sharing your feedback!

November 08, 2024

Carlos Villarreal was my service advisor and he was awesome a 5 star allstar advisor More

by popeimages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Nov 08, 2024 -

Cavender Cadillac responded

Carlos will appreciate the shout-out! Thank you for being a Cavender Cadillac customer. Safe travels!

November 07, 2024

The repair was seamless after the parts arrived. The service tech was professional and knowledgeable. He kept me updated from start to finish. Very happy with the process! More

by Cook461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Nov 07, 2024 -

Cavender Cadillac responded

We're delighted to hear that our service tech provided a seamless repair experience at Cavender Cadillac. Keeping you informed throughout the process is important to us, and we're glad you're happy with the outcome!

November 06, 2024

Our experience is always great at Cavender! Friendly reception, Ray explains everything, no pressure to "add on." And the customer lounge is lovely! More

by barberstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Cavender
Nov 06, 2024 -

Cavender Cadillac responded

We're delighted to hear that your experiences at Cavender Cadillac have been consistently positive! It's great to know Ray and our team make you feel comfortable, and we're glad you enjoy the customer lounge. Thanks for sharing your feedback!

November 01, 2024

Always receive outstanding repair service. My SRX is 10 yrs old and he has maintained that it looks brand nee More

by cdwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Maintenance
Nov 04, 2024 -

Cavender Cadillac responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Cavender Cadillac has been able to keep your Cadillac SRX looking brand new. We appreciate your continued trust in our service department!

November 01, 2024

Cavender Cadillac has made every experience amazing so far. From buying a car to service they have been very accommodating More

by Dustin12_29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin from service.
Nov 04, 2024 -

Cavender Cadillac responded

Dustin, we're delighted to hear that your experiences with Cavender Cadillac have been amazing! Thank you for the kind words and support. We're here whenever you need us!

November 01, 2024

Although I had to leave my car for 5 days an went without a loaner for a day, service was good. More

by Jwilhar49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villarreal
Nov 04, 2024 -

Cavender Cadillac responded

Thank you for your patience and for choosing Cavender Cadillac to service your vehicle. If there is anything else we can assist you with, please reach out!

October 31, 2024

I have used Cavender Cadillac for many years and have never been disappointed. Very professional, courtesy staff. More

by sjpollok66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Oct 31, 2024 -

Cavender Cadillac responded

Thank you for your continued trust in Cavender Cadillac! We're delighted to hear that our professional and courteous staff have consistently met your expectations. We look forward to serving you for many more years!

October 30, 2024

Cavender has consistently courteous and complete service. I have been going to Cavender of 17 years, having purchased two vehicles there and having always used their outstanding service department. More

by shdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Villarreal
Oct 30, 2024 -

Cavender Cadillac responded

Shdahl, thank you for your loyalty and kind words about Cavender Cadillac! We're delighted to hear that our service has consistently met your expectations over the years. We look forward to continuing to serve you in the future!

October 26, 2024

Carlos is very caring and explains the service to be done and gives an estimate. He txted and called to keep me updated. More

by txbelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service Dept
Oct 28, 2024 -

Cavender Cadillac responded

Belle, we're delighted to hear that Carlos provided you with such attentive service at Cavender Cadillac. Keeping our customers informed is a top priority for us! Thanks for sharing your experience.

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