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Cavender Cadillac - Service Center

San Antonio, TX

4.8
279 Reviews

279 Reviews of Cavender Cadillac - Service Center

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December 06, 2024

My experience with this dealership is that they are phenomenal. The customer service is exemplary, kind, interested in my needs, and doing everything that they can to make sure that I am satisfied. More

by Jeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Cavender Cadillac responded

Jeanie, we're delighted to hear that our team at Cavender Cadillac provided you with exemplary service and met your needs. Thank you for sharing such a positive experience!

December 05, 2024

Carlos and the rest of the staff were excellent. Very professional in all aspects of the service and repair on my Cadillac More

by gblazek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Dec 05, 2024 -

gblazek responded

The above is the response I submitted with the review

Dec 05, 2024 -

Cavender Cadillac responded

Thank you for the wonderful feedback! We're delighted to hear that Carlos and our team at Cavender Cadillac provided excellent service. We appreciate your support and look forward to assisting with any future needs!

December 05, 2024

Ray my service advisor is a very professional, knowledgeable adviser who make me as a client feel great servicing my vehicle at Cavendar Cadillac. More

by Curtis Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service department
Dec 06, 2024 -

Cavender Cadillac responded

Curtis, we're delighted to hear that Ray provided you with such a positive experience at Cavender Cadillac. Thank you for sharing your feedback!

December 03, 2024

Always excellent sales and service, and service adviser Carlos Villarreal is one of the principal reasons I've remained a Cavender customer! More

by Dottie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Villarreal
Dec 04, 2024 -

Cavender Cadillac responded

Dottie, we're delighted to hear that Carlos and our team at Cavender Cadillac have consistently provided you with excellent service. Thank you for your loyalty!

December 03, 2024

Very professional atmosphere with great customer service to match. Mr. Carlos kept me informed of my vehicle status and was there for my questions and concerns. More

by Mr.darrellsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Dec 03, 2024 -

Cavender Cadillac responded

We're delighted to hear that Carlos provided excellent service and kept you informed during your visit at Cavender Cadillac! Thank you for sharing your experience with us, and we look forward to assisting you again in the future.

December 03, 2024

I was very pleased to have Kevin as my service advisor this time. He was respectful and not aggressively pushing services as I have experienced for a number of years in bringing my car to Cavender. The ag More

by marilyn.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Kevin Campbell
Dec 04, 2024 -

Cavender Cadillac responded

Marilyn, we're delighted to hear that Kevin provided a respectful and pleasant experience during your recent visit to Cavender Cadillac. It's great knowing we could improve from past experiences, and we appreciate you sharing this feedback!

December 01, 2024

Very professional service manager. Personable, knowledgeable, courteous, and responsive . Couldn’t have had a better service experience. A 10 all around. More

by Peteyskid63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
Dec 03, 2024 -

Cavender Cadillac responded

We're delighted to hear about your exceptional service experience with our team at Cavender Cadillac! Our goal is always to provide top-notch, professional care. Thank you for the fantastic feedback!

November 29, 2024

Excellent dealership starting with product and of course service. My service advisor Ray is the absolute the best. Hats off to Billy Cavender for having excellent employees. More

by Ron Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo
Dec 02, 2024 -

Cavender Cadillac responded

Ron, thank you for the fantastic feedback! We're delighted to hear that Ray and our team at Cavender Cadillac provided such excellent service. We appreciate your support and look forward to serving you again in the future!

November 29, 2024

Very clean, friendly employees, and prompt service. I was kept informed of the progress of work being done. No surprises. More

by kmjames6941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Dec 02, 2024 -

Cavender Cadillac responded

We're delighted to hear that you had a positive experience with our team at Cavender Cadillac! Keeping our customers informed and providing prompt service is always a priority. Thank you for the feedback, and we look forward to serving you again!

November 29, 2024

Excellent facility. Great service (Service Advisor: Ray Trejo is great to work with) always good work and fast. More

by Ron Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Dec 02, 2024 -

Cavender Cadillac responded

Ron, we're delighted to hear that Ray and the team at Cavender Cadillac provided you with excellent service. Thank you for sharing your experience!

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