Cavender Cadillac - Service Center

Mr. Carlos and his team are great! Communicated all issues and kept us informed on any delays and thoroughly went through cost list with us. issues and kept us informed on any delays and thoroughly went through cost list with us. More

As usual my service was started on time and completed within the time estimated. I was greeted at the checking point in directed to the waiting area and offered drinks and snacks. The staff was polite a within the time estimated. I was greeted at the checking point in directed to the waiting area and offered drinks and snacks. The staff was polite and courteous. They are and will remain my service center. More

Long time customer. Great service. Pick up and delivery appreciated. Thank you so much Carlos Great service. Pick up and delivery appreciated. Thank you so much Carlos More

Carlos is always professional. He explains thoroughly and gets me in and out as soon as possible. He explains thoroughly and gets me in and out as soon as possible. More

My experience with the dealership is very good they always give me professional service with a smile and check my vehicle out thoroughly and make sure everything is on point . And I would like to thank always give me professional service with a smile and check my vehicle out thoroughly and make sure everything is on point . And I would like to thank my service man for doing a good professional job every time I'm there. More

My experience with Cavender Cadillac has always been good. Ray Trejo did a great job of addressing my service needs. He was professional, polite, friendly, and knowledgeable. I am very satisfied with th good. Ray Trejo did a great job of addressing my service needs. He was professional, polite, friendly, and knowledgeable. I am very satisfied with the service he provided. More

There was an issue with my car not shutting off. Brought the car into the dealer Monday morning. Carlos was able to discover what the issue was and had it taken care of. Brought the car into the dealer Monday morning. Carlos was able to discover what the issue was and had it taken care of. More

The service man, Carlos, does a very good job. I was NOT happy with two items. 1. I had a discount card that based on amount spent should give me $125.00 off. They attempted to give me only $75. I was NOT happy with two items. 1. I had a discount card that based on amount spent should give me $125.00 off. They attempted to give me only $75.00 off and because, they said it doesn’t cover misc. materials. B.S..AFTER I COMPLAINED, they gave me the correct discount. 2. Prior to paying the bill, I was not advised there was a3% charge for using a credit card. I have bought several cars from Cavender and was extremely disappointed in their attempts to nickel and dime me. My next purchase will must likely NOT be at Cavender. More

Service department is the best. Carlos Villarreal is fantastic. I always take my 2017 XT5 to the Cavender.. Carlos Villarreal is fantastic. I always take my 2017 XT5 to the Cavender.. More

The best part of this dealership is dealing with Carlos Villarreal. I have worked with him for several years. Villarreal. I have worked with him for several years. More