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Cavender Cadillac - Service Center

San Antonio, TX

4.8
379 Reviews

379 Reviews of Cavender Cadillac - Service Center

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July 17, 2025

This is my second XT4 I have purchased. Ray Trejo has been very helpful, supportive and knowledgeable on the vehicle. Always keeps me updated and comes by to check on me at the waiting ro More

by txprodrivingschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Jul 17, 2025 -

txprodrivingschool responded

My name is Greg Hinojosa , Mr. Trejo goes above and beyond in his job of helping and providing services to myself as well as others I have spoken to. I always receive a call back same day or next day on my questions about my XT4. I have never received service from any other dealerships I have dealt with before.

Jul 18, 2025 -

Cavender Cadillac responded

Greg - Thank you for your very kind words and loyal business! We are thrilled that you are always so well taken care of by Ray and the team. Safe travels ahead! -The Cavender Cadillac Team

July 13, 2025

Always on time checking what I need to keep my 2018 caddie running smoothly Carlos Villarreal the best. I trust him completely to take care of this old lady. More

by cadjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jul 14, 2025 -

Cavender Cadillac responded

Thank you for your confidence in Cavender Cadillac and your loyal business! We will pass along your kind words to Carlos and the team. Take care!

July 10, 2025

Unbelievable service! I can’t speak highly enough about Carlos, Erick and Gary. Im a customer for life now! More

by whitneyerik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Erick, Gary
Jul 10, 2025 -

Cavender Cadillac responded

We are delighted you are a lifelong customer, Whitney! Thank you for choosing Cavender Cadillac and for sharing your enthusiastic feedback about Carlos, Erick, and Gary.

July 05, 2025

The service is impeccable. Carlos treats people with respect and transparency throughout the process. Follow up was appreciated! More

by marcgarc511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 07, 2025 -

Cavender Cadillac responded

Thank you for sharing your great feedback about Carlos! We are happy to have you as a customer of Cavender Cadillac and wish you smooth, safe miles ahead.

July 01, 2025

Taking care of my Cadillac was very nice and easy, I’m completely satisfied with the service received More

by Rodolfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 03, 2025 -

Cavender Cadillac responded

Rodolfo, we're delighted to hear that you had a satisfying experience with our service at Cavender Cadillac. Thank you for sharing your positive feedback!

June 27, 2025

Big ticket repair this time…glad to have Cavender do this work….reassured many miles left on my 2016 XTS. More

by Thomas T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 30, 2025 -

Cavender Cadillac responded

Thomas, we're pleased to hear that Cavender Cadillac could assist with your repair and provide reassurance for many more miles on your XTS. Safe travels ahead!

June 27, 2025

Cavendar Cadillac is top notch for service and getting your vehicle back to you in a timely manner. Carlos is the BEST contact for taking care of our needs in the service department. He is attentive to de More

by Shurleebear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Cavender Cadillac responded

We're delighted to hear that Carlos provided you with excellent service at Cavender Cadillac. Thank you for recognizing his attentiveness and dedication!

June 26, 2025

Carlos is very professional and knowledgeable and strives to provide the best service. They provide excellent service. More

by kenpatkrueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Cavender Cadillac responded

We're happy to hear that Carlos and the team at Cavender Cadillac provided you with excellent service. Thank you for sharing your experience!

June 26, 2025

Carlos is always very attentive. He explains everything that needs tome done. If i wait in the waiting room he pops in to keep me updated. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos V
Jun 27, 2025 -

Cavender Cadillac responded

Mary, we're delighted to hear that Carlos has been attentive and communicative during your visits to Cavender Cadillac. Thanks for sharing your experience with us!

June 25, 2025

Cavender has always been good to us. But, only an oil change and tire rotation should NOT take 2 1/2 hours to do. More

by deborah.beck1956
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindie
Jun 25, 2025 -

Cavender Cadillac responded

Deborah, thank you for your feedback. We appreciate your loyalty to Cavender Cadillac and apologize for the wait time during your recent visit. We'll work on improving our efficiency to better serve you in the future!