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Cavender Cadillac - Service Center

San Antonio, TX

4.8
379 Reviews

379 Reviews of Cavender Cadillac - Service Center

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July 29, 2025

Service experience was easy - greeted right away, my advisor took me in, explained the services they would perform, and in two hours I was driving away. Happy with their work and the thorough vehicle in More

by Cliff Stagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Jul 29, 2025 -

Cavender Cadillac responded

Hi Cliff, it's great to hear that everything went smoothly from start to finish! Thank you for choosing Cavender Cadillac and for sharing your feedback. Drive safely!

July 29, 2025

Excellent service beginning to end. That’s why Cavender has been the only place my vehicle has ever been serviced. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 30, 2025 -

Cavender Cadillac responded

Kent, we're honored to hear you've consistently received excellent service from our team. Thank you for trusting Cavender Cadillac with your vehicle!

July 27, 2025

Carlos, service adviser provided us excellent Customer Service from minute we drove up to drive away!! More

by sylviaenriquez1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 29, 2025 -

Cavender Cadillac responded

We're thrilled to hear Carlos took such good care of you! Thank you for choosing Cavender Cadillac and for sharing your feedback.

July 25, 2025

Have had multiple services with Cavendar Cadillac and am always pleased. Carlos and Crystal in the service center are top notch! More

by toast4nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Crystal
Jul 28, 2025 -

Cavender Cadillac responded

Thank you for your feedback about Carlos and Crystal! We hope to see you again at Cavender Cadillac.

July 23, 2025

Another great service at Cavender Cadillac. Great inspection and repairs, plus explanation of the things to expect now that the car is approaching 100K miles. Thank you, Carlos. More

by vyoung3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jul 23, 2025 -

Cavender Cadillac responded

We're so glad to hear Carlos took such great care of you and your vehicle! We appreciate your trust in our team, and we look forward to seeing you at your next visit. Take care! -The Service Team at Cavender Cadillac

July 19, 2025

Service is top-notch! Ray is very pleasant, accommodating and updated me on the status of my car service. Professional! More

by manggang.hinog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 22, 2025 -

Cavender Cadillac responded

It is our pleasure to assist you! We appreciate your business and 5-star review of Ray and the team. Thank you for choosing Cavender Cadillac and safe travels ahead!

July 19, 2025

Carlos our service agent is excellent. He always takes care of us when we go to the dealership. More

by louisramirez53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Callihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Cavender Cadillac responded

All of us at Cavender Cadillac are happy to see this wonderful feedback about Carlos! Thank you, Louis!

July 19, 2025

Friendly, through service. They fixed what I came in for and let me know what services would be due and what, if anything, needed to be serviced as soon as possible. More

by leadowsland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo
Jul 22, 2025 -

Cavender Cadillac responded

We are grateful that you took the time to share this stellar feedback. Thank you for choosing Cavender Cadillac and highlighting our top-notch service!

July 17, 2025

Dealing with Cavender Service Department is always easy. This is the reason I don’t like to do these questionnaires. I want to rate the dealership as they deserve but it doesn’t require my leaving more More

by Osherry972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed.
Jul 18, 2025 -

Cavender Cadillac responded

Your great feedback is truly appreciated! Thank you for choosing Cavender Cadillac and for sharing your support of our team. We look forward to seeing you next time!

July 17, 2025

Mr. Villarreal was very professional. Explained possible issues with car. His phone number if I had questions. More

by txprodrivingschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Jul 18, 2025 -

Cavender Cadillac responded

We are happy to hear that Mr. Villarreal addressed your concerns and shared his contact information! Thank you for choosing Cavender Cadillac and for sharing your feedback.

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