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Cavender Cadillac - Service Center

San Antonio, TX

4.7
161 Reviews

161 Reviews of Cavender Cadillac - Service Center

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September 27, 2023

My experience was great as always L receive great service and attention as always Carlos is very special More

by cmeadrick 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 28, 2023 -

Cavender Cadillac responded

We're delighted to know you had a great experience with us at Cavender Cadillac! Carlos and our team are always here to provide top-notch service. Thanks for the review!

September 26, 2023

Cavender Cadillac has been servicing and maintaining my Cadillac for close to 10 years! They are courteous and thorough and their work is excellent! I will continue to have my Cadillac serviced and maint More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal, and Christian Allen
Sep 27, 2023 -

Cavender Cadillac responded

Tommy, it's great to know you've trusted Cavender Cadillac with your vehicle for nearly a decade! We're glad Carlos and the team have been able to provide fantastic service. Here's to many more years of maintaining your Cadillac with excellence!

September 23, 2023

Dealership and Employees very professional, welcoming and attentive. Carlos is very attentive to customers needs and desires. More

by My CT6!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 25, 2023 -

Cavender Cadillac responded

We're glad to know you had a positive experience with Carlos and the rest of our team at Cavender Cadillac. We appreciate your feedback and look forward to seeing you again in the future!

September 23, 2023

Years of service at this dealership have been outstanding, so, I will not fault the week-long keeping of my vehicle, delayed awaiting a part, on them. Especially considering the UAW strike. More

by gr20
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Sep 25, 2023 -

Cavender Cadillac responded

We appreciate your understanding and patience for the delay—it's customers like you that make our job so rewarding. We thank you for your years of trust in us and look forward to providing you with more outstanding service at Cavender Cadillac!

September 23, 2023

Carlos Villarreal try’s his best to have our ready at a reasonable time. All personnel had very helpful. More

by sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Sullivan, Ed Noriega, Jim Maiden, DAS Reputation Management, Colby Joyner
Sep 25, 2023 -

Cavender Cadillac responded

Sylvia, we're glad to know Carlos and the rest of our team at Cavender Cadillac were able to assist you so efficiently and effectively. Thanks for your positive feedback!

September 21, 2023

Cavender always make every effort to make my vehicle service appointment effortless. I appreciate there personal approach. Making my wait more like a visit. I almost look forward to coming back. They ar More

by wncslsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Sullivan, Ed Noriega, Jim Maiden
Sep 21, 2023 -

wncslsantiago responded

Thank you for always caring

Sep 22, 2023 -

Cavender Cadillac responded

Your feedback makes our day! Our team is committed to providing attentive and personalized care for all of our clients, so we are glad to hear that you felt taken care of here at Cavender Cadillac. Thank you for sharing this review with us!

September 20, 2023

Carlos has been my service advisor at Cavender Cadillac since 2011 an has always taken care of all my vehicle needs an advising me, of what additional services that may be needed to keep my vehicle in top More

by kalvinlillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 20, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos has been able to assist you with your vehicle needs at Cavender Cadillac over the years. It's important for us that our customers' vehicles are always in top condition! Thanks for the review and continued support.

September 19, 2023

Everyone was nice as a regular customer i think service department should send out coupons More

by gma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 21, 2023 -

Cavender Cadillac responded

Thank you for this 5-star review of Cavender Cadillac! We truly appreciate your feedback and will take it into consideration as we move forward. See you next time!

September 18, 2023

Very helpful! ! Everyone is always helpful and courteous! Highly recommend Cavender Cadillac in San Antonio. More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 19, 2023 -

Cavender Cadillac responded

Thanks for choosing Cavender Cadillac, Lisa! It's great to see our team has made you feel accommodated and earned your recommendation. Until next time, drive safely!

September 17, 2023

July 2023 took my XT5 in for AC not working - they said it may have a leak in the valve that allows to add freon - they replaced valve and added freon ($ 1200) and said if it happens again bring it back. 3 More

by larrylundeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Sep 21, 2023 -

Cavender Cadillac responded

Larry, I'm sorry to read about the issues you've been experiencing with your AC and the delays in getting it repaired. This certainly isn't reflective of our commitment to customer service or efficiency. We understand how frustrating this situation must be for you, and we'd like an opportunity to discuss this further. Please reach out directly so that we can find a resolution together. Thank you, Curtis Kirk - Service Manager - (210) 421-1088

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