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Cavender Cadillac - Service Center

San Antonio, TX

4.8
276 Reviews

276 Reviews of Cavender Cadillac - Service Center

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September 17, 2024

The staff is always ready to assist me with my car in anything l may need. More

by Miss Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindie
Sep 17, 2024 -

Cavender Cadillac responded

We appreciate your business and your review! Thanks from the Cavender Cadillac Team, Miss Linda!

September 17, 2024

Great place and excellent service. Carlos does a great jod. Thanks for the great service experience More

by Delfino Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Cavender Cadillac responded

Delfino, thank you for sharing your excellent experience with Carlos at Cavender Cadillac! Safe travels!

September 15, 2024

Carlos is always great when we take our cars in for any maintenance! He is professional and efficient. He always has a smile and is always very accommodating. Thank you Carlos! More

by ben_chapa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Sep 16, 2024 -

Cavender Cadillac responded

We're delighted to hear that Carlos consistently provides professional and efficient service at Cavender Cadillac. Thanks for sharing your positive experience, Ben!

September 14, 2024

Our experience with Ray Trejo was great. He went out of his way to make sure my "beautiful baby" was returned to me healthy. Glad he's on our team. More

by shelleluv59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Sep 16, 2024 -

Cavender Cadillac responded

We're delighted to hear that Ray provided such excellent service and took great care of your vehicle here at Cavender Cadillac. Thanks for sharing your positive experience!

September 14, 2024

Very clean, with courteous employees. Service advisors are respectful of your time. I know the work is done to exceptional standards More

by joycebolton68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Sep 16, 2024 -

Cavender Cadillac responded

Thank you for the wonderful feedback! We're glad to hear our team at Cavender Cadillac provided courteous and efficient service. We appreciate your trust in us!

September 14, 2024

Carlos and the Cadillac Team are great! Very thorough and always answer all of our questions and keep us updated. More

by reblflo928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 16, 2024 -

Cavender Cadillac responded

We're delighted to hear that Carlos and the Cavender Cadillac team provided thorough service and kept you well-informed. Thanks for sharing your positive experience!

September 13, 2024

Carlos my service advisor is the greatest, he takes great care of my car and me. More

by pl57cosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos service advisor
Sep 16, 2024 -

Cavender Cadillac responded

We are glad to hear that Carlos provided excellent service. Thanks for choosing Cavender Cadillac to take care of your automotive needs.

September 07, 2024

Ray Trejo always provide supreme customer service! ! Technicians who work on my vehicle are outstanding! Please let them know I appreciate their service. Thank you from the Holland Family. More

by sholl56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo - 5 STARS
Sep 09, 2024 -

Cavender Cadillac responded

Thank you for the wonderful feedback! We're delighted to hear that Ray and our technicians at Cavender Cadillac provided outstanding service. We'll be sure to pass along your appreciation!

August 31, 2024

My experience was very unexpected coming from a well established business in San Antonio. Master mechanic found all 4 shocks worn and alignment needed which I already knew that was the issue on my truck More

by jaime7577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service director and advisors
Sep 03, 2024 -

Cavender Cadillac responded

Jaime, I'm sorry to hear about your experience and the unexpected costs. We strive for transparency and integrity in all our dealings, so it's concerning to read this feedback. I'd like to help resolve this issue and make this right; please reach out when you can. Thank you, Allie Peters - Vice President of Service Operations - (210) 561-4900

August 27, 2024

Helped me get a brand new LS3 engine, under extended warranty, for my 2017 Chevy Ss Sedan. Top notch technicians, parts department and Carlos the Service Advisor. I'll definitely be back. Thanks More

by Cody W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Gary, Tom, and Courtesy drivers.
Aug 28, 2024 -

Cavender Cadillac responded

Cody, we're delighted to hear that Carlos and the team at Cavender Cadillac provided top-notch service for your Chevy SS Sedan. Thanks for choosing us!

Aug 28, 2024 -

Cody W. responded

It was epic! The kind of event that separates legendary service departments from the rest. The entire experience exceeded all my expectations. Outstanding!

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