Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Cavender Cadillac - Service Center

San Antonio, TX

4.8
379 Reviews
Call Service Center (210) 640-7683

379 Reviews of Cavender Cadillac - Service Center

Sort by
September 15, 2025

i came from another dealership & Cavender handled my service needs efficiently & provided a loaner car as well…tks Cavender! RJ Collins, Uvalde More

by rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Panayotov
Report | Print
Sep 16, 2025 -

Cavender Cadillac responded

Hi RJ, your feedback means the world to us! We're happy to be your go-to dealership and we look forward to working with you again. See you next time at Cavender Cadillac!

September 12, 2025

Horrible customer service. Will not be back. Returned my Escalade with a broken tv with no communication about it. Will not return calls regarding it. Completely unprofessional More

by Jones.jocelyn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katelynn Dodd
Report | Print
Sep 15, 2025 -

Cavender Cadillac responded

Jocelyn, I'm very sorry to see that our customer service left you with such a negative impression of us. This is certainly not what we strive for, and we need to do a better job of meeting your needs. Thank you for your feedback. I will review this with my team. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683

September 08, 2025

Carlos always give me professional services and is very kind. He never tries to have work performed on vehicle that isn’t necessarily. More

by Linda McPherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 09, 2025 -

Cavender Cadillac responded

Thank you, Linda! We're thrilled to hear Carlos takes such good care of you at Cavender Cadillac. Your trust means a lot to us. See you next time!

September 07, 2025

Excellent Service, very professional staff. Go the extra step to wash and vacuum your vehicle. More

by Scott Coonradt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 09, 2025 -

Cavender Cadillac responded

There is nothing better than a great review. Thanks for giving Cavender Cadillac your business, Scott!

September 05, 2025

Carlos has great customer service and i been happy since I found a dealership that takes pride in customer service. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 08, 2025 -

Cavender Cadillac responded

We're happy to hear that you found a dealership that meets your expectations, P! Thank you for choosing Cavender Cadillac and for sharing your feedback about Carlos and our team. We look forward to seeing you in the future!

August 26, 2025

Nice clean and friendly dealership with some great customer service. Especially in the service department. More

by Fordjordan1565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos V.
Report | Print
Aug 27, 2025 -

Cavender Cadillac responded

Thank you for sharing your love for our Service Department team! We appreciate your support. — The Cavender Cadillac Team

August 20, 2025

Very courteous and paid very close attention to detail and kept me in the loop with the progress on my vehicle More

by mgarcia1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Report | Print
Aug 23, 2025 -

Cavender Cadillac responded

Thank you for sharing your positive feedback about our team at Cavender Cadillac! We appreciate your confidence in us and hope to work with you again in the future. Safe travels!

August 13, 2025

I recently had an oil change at Cavender Cadillac on August 5, 2025, and my experience was excellent. The service team was professional and thorough, not only completing the oil change efficiently but a More

by rjones134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Report | Print
Aug 14, 2025 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac and sharing your positive feedback about our service team. We're thrilled to hear everything went smoothly and that the team provided thorough, efficient service. We look forward to serving you again!

August 08, 2025

Justin very professional and kept me informed the whole time. Cavender will always be my dealership for all my maintenance needs. More

by Dan B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Service Manager
Report | Print
Aug 11, 2025 -

Cavender Cadillac responded

Hi Dan, thank you for sharing your experience working with Justin! We can't wait to share your kind words with him and the team. See you next time at Cavender Cadillac!

August 08, 2025

I had a good experience. My car was properly taken care of. I am very satisfied with the service they provided. More

by homerespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo did a great job making sure that my vehicle was serviced properly.
Report | Print
Aug 11, 2025 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac and for sharing your feedback! We appreciate it and we hope to see you again in the future! Safe travels!

1
2
...
38