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Cavender Cadillac - Service Center

San Antonio, TX

4.7
309 Reviews
Call Service Center (210) 640-7683

309 Reviews of Cavender Cadillac - Service Center

Sort by
April 04, 2025

Very prompt and professional service personnel. All were very courteous and extremely helpful. All the work was done in a timely manner. Would recommend this dealership. More

by 1953ferm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
April 03, 2025

Everything we needed done was taken care of and we are satisfied with the service. More

by teevee56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Apr 04, 2025 -

Cavender Cadillac responded

The team at Cavender Cadillac loves seeing great reviews! Thank you!

April 03, 2025

Clean, organized, and well run service department. They listened to my concerns and asked good questions to help fix my vehicle. More

by rhodgewwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Apr 04, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with the service department at Cavender Cadillac! We're glad to hear that our team was attentive and helpful in addressing your vehicle concerns. We appreciate your feedback and look forward to assisting you again in the future!

March 30, 2025

They (Carlos), perform/function as advertised. Very professional and takes all of customers concerns to the max. More

by rayd_m8412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Mar 31, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with us at Cavender Cadillac! We're delighted to hear that Carlos provided professional service and addressed all of your concerns. We appreciate the feedback and look forward to serving you again in the future!

March 28, 2025

We have never had any issues we are very pleased with service and Ray is very helpful in explaining what service are needed for our Cadillac will continue to always have service at Cavender Cadillac More

by delgadoviola65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Cavender Cadillac responded

Thank you for sharing your positive experience with Ray and the team at Cavender Cadillac! We're delighted to hear that you're pleased with our service, and we look forward to continuing to assist you in the future.

March 18, 2025

I got a $1200 bill . The ONLY THING I. Requested was oil and filter service.. and tire rotation. but they performed more to get the bill to $1200, which I never signed f More

by Qkillian68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Report | Print
Mar 20, 2025 -

Cavender Cadillac responded

I'm sorry to hear about the unexpected charges on your bill. We strive for transparency in our services and it seems we fell short here. I'd like to look into this further and ensure everything is clarified for you. Please reach out at your convenience so we can address this matter together. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683

More
March 18, 2025

I went in for an oil change and left with a $1200 bill. I only ask for an oil change. More

by Qkillian68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember < Carlos I think
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Mar 20, 2025 -

Cavender Cadillac responded

Thank you for the review. We strive to keep our prices fair and competitive within the current market, so we appreciate your feedback. If there's anything else you'd like to discuss, please feel free to reach out. Best, Katie Dodd - Service Director - +1 (210) 640-7683

March 09, 2025

The service at Cavender Cadillac is all that I could have asked for and more. I never had to leave my house for either servicing my car or buying a new one. Both were done in the same week. They made me feel More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in service is the best
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Mar 10, 2025 -

Cavender Cadillac responded

Mary, we're delighted to hear that our team at Cavender Cadillac made your experience seamless and special. Thank you for recommending us! If there's anything else we can do for you, just let us know.

March 05, 2025

Raymond was professional and courteous. He explained the trouble shooting process and kept me informed. More

by satown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo
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Mar 06, 2025 -

Cavender Cadillac responded

We're delighted to hear that Raymond provided professional and courteous service at Cavender Cadillac. Keeping you informed throughout the process is our priority, so thank you for sharing your experience!

March 02, 2025

Great service provided by friendly professional employees. Have been using Cavender for many years and will not change. Carlos Villarreal is my “GO-TO” guy. More

by The Colonel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villareal
Report | Print
Mar 03, 2025 -

Cavender Cadillac responded

We're delighted to hear that our team, especially Carlos, has consistently provided you with great service at Cavender Cadillac. Thank you for your loyalty and trust over the years!

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