Cavender Cadillac - Service Center

There was an issue with my car not shutting off. Brought the car into the dealer Monday morning. Carlos was able to discover what the issue was and had it taken care of. Brought the car into the dealer Monday morning. Carlos was able to discover what the issue was and had it taken care of. More

The service man, Carlos, does a very good job. I was NOT happy with two items. 1. I had a discount card that based on amount spent should give me $125.00 off. They attempted to give me only $75. I was NOT happy with two items. 1. I had a discount card that based on amount spent should give me $125.00 off. They attempted to give me only $75.00 off and because, they said it doesn’t cover misc. materials. B.S..AFTER I COMPLAINED, they gave me the correct discount. 2. Prior to paying the bill, I was not advised there was a3% charge for using a credit card. I have bought several cars from Cavender and was extremely disappointed in their attempts to nickel and dime me. My next purchase will must likely NOT be at Cavender. More

Service department is the best. Carlos Villarreal is fantastic. I always take my 2017 XT5 to the Cavender.. Carlos Villarreal is fantastic. I always take my 2017 XT5 to the Cavender.. More

The best part of this dealership is dealing with Carlos Villarreal. I have worked with him for several years. Villarreal. I have worked with him for several years. More

No one likes having to take their vehicle in for repairs, especially me. But I can’t say enough good things about the service department. Everyone was friendly. My service rep, Lindie, was very knowledgea especially me. But I can’t say enough good things about the service department. Everyone was friendly. My service rep, Lindie, was very knowledgeable and professional. I really appreciate a good experience! More

Kevin was very helpful & he took great care of me. The service attendant also made sure to provide the reminder maintenance sticker. The service attendant also made sure to provide the reminder maintenance sticker. More

Cavender is an Outstanding Cadillac Dealership. The Staff, especially Carlos Villarreal, are the most caring and concerned about your vehicle. He reviews your needs, is alert to your expectation The Staff, especially Carlos Villarreal, are the most caring and concerned about your vehicle. He reviews your needs, is alert to your expectation and goes the extra effort to ensure you are well satisfied with the result. He is the most trustworthy employee I have ever met in my 65 years of owning numerous cars and trucks. A call to Carlos is always answered with a positive greeting. Service at Cavender with Carlos is an absolute pleasure! More

I'm always treated like family. Carlos is the best. He always listens to what issues I have and keeps me updated every step of the way. I trust Carlos and Cavender whole heartedly! Carlos is the best. He always listens to what issues I have and keeps me updated every step of the way. I trust Carlos and Cavender whole heartedly! More

Service was fantastic Prices are way way to high 😡 and it makes the experience bad. it makes the experience bad. More