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Cavender Cadillac

San Antonio, TX

4.7
472 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 472 reviews

December 03, 2024

I was very pleased to have Kevin as my service advisor this time. He was respectful and not aggressively pushing services as I have experienced for a number of years in bringing my car to Cavender. The ag More

by marilyn.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Kevin Campbell
Dec 04, 2024 -

Cavender Cadillac responded

Marilyn, we're delighted to hear that Kevin provided a respectful and pleasant experience during your recent visit to Cavender Cadillac. It's great knowing we could improve from past experiences, and we appreciate you sharing this feedback!

December 03, 2024

Always excellent sales and service, and service adviser Carlos Villarreal is one of the principal reasons I've remained a Cavender customer! More

by Dottie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Villarreal
Dec 04, 2024 -

Cavender Cadillac responded

Dottie, we're delighted to hear that Carlos and our team at Cavender Cadillac have consistently provided you with excellent service. Thank you for your loyalty!

December 01, 2024

Very professional service manager. Personable, knowledgeable, courteous, and responsive . Couldn’t have had a better service experience. A 10 all around. More

by Peteyskid63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
Dec 03, 2024 -

Cavender Cadillac responded

We're delighted to hear about your exceptional service experience with our team at Cavender Cadillac! Our goal is always to provide top-notch, professional care. Thank you for the fantastic feedback!

November 29, 2024

Excellent dealership starting with product and of course service. My service advisor Ray is the absolute the best. Hats off to Billy Cavender for having excellent employees. More

by Ron Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo
Dec 02, 2024 -

Cavender Cadillac responded

Ron, thank you for the fantastic feedback! We're delighted to hear that Ray and our team at Cavender Cadillac provided such excellent service. We appreciate your support and look forward to serving you again in the future!

November 29, 2024

Very clean, friendly employees, and prompt service. I was kept informed of the progress of work being done. No surprises. More

by kmjames6941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Dec 02, 2024 -

Cavender Cadillac responded

We're delighted to hear that you had a positive experience with our team at Cavender Cadillac! Keeping our customers informed and providing prompt service is always a priority. Thank you for the feedback, and we look forward to serving you again!

November 29, 2024

Excellent facility. Great service (Service Advisor: Ray Trejo is great to work with) always good work and fast. More

by Ron Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Dec 02, 2024 -

Cavender Cadillac responded

Ron, we're delighted to hear that Ray and the team at Cavender Cadillac provided you with excellent service. Thank you for sharing your experience!

November 29, 2024

Been a Cavender customer for 20 yrs. Technician is Carlos Villarreal. Service is always exceptional. Carlos ensures required service is performed More

by Dolores Wright
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Dec 02, 2024 -

Cavender Cadillac responded

Dolores, thank you for your loyalty over the years and for highlighting Carlos's exceptional service at Cavender Cadillac. We're grateful to have customers like you!

November 27, 2024

They were professional, friendly and courteous. Didn’t feel like I was dealing with your typical car salesman. Helped us get the car we wanted. More

by mcbrideharold21
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Cavender Cadillac responded

Thank you for sharing your experience with Cavender Cadillac! We're delighted to hear that our team provided a professional and friendly service, making the car-buying process enjoyable. Enjoy your new vehicle!

November 25, 2024

Eric Bernal and his team did an outstanding job! Their professionalism and attention to detail were exceptional. They kept me well-informed throughout the entire process, making it a truly positive More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric bernal
Nov 25, 2024 -

Cavender Cadillac responded

Lee, we're delighted to hear that Eric and the team at Cavender Cadillac provided you with such a positive experience. Thank you for recommending us to your friend; we truly appreciate it! If there's anything else we can do for you, just let us know!

November 24, 2024

Kevin, in service was excellent . We had blown out 2 tires on I-35. When I spoke with him he jumped right on it and told me exactly what to do — where to have the car towed, where More

by sreid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell, Service Advisor
Nov 26, 2024 -

Cavender Cadillac responded

We're delighted to hear that Kevin and the team at Cavender Cadillac provided you with excellent service during a challenging situation. It's great to know they took care of everything so efficiently for you. Thank you for sharing your experience!

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