Cavender Cadillac

Great service as always. We drive a ways to Cavender Cadillac because their customer service is the best. We tried another dealership closer in the past and couldn't even ge We drive a ways to Cavender Cadillac because their customer service is the best. We tried another dealership closer in the past and couldn't even get waited on to purchase a new Cadillac! I highly recommend Cavendar. Carlos is our personal Service Rep. More

Excellent service experience as usual with the service and maintenance of my vehicle with Carlos and the mechanical department. and maintenance of my vehicle with Carlos and the mechanical department. More

While my service advisor, Lindie, is very helpful and always tries to make things right, this dealership has communication issues. Twice what I’ve brought my car in for has caused confusion. Also, it see always tries to make things right, this dealership has communication issues. Twice what I’ve brought my car in for has caused confusion. Also, it seems they only want your advisor to check you out. Lindie had a line of people waiting and not one other advisor wanted to help until I asked if another advisor could assist since she was extremely busy and I needed to leave. More

The Cavender Cadillac workers displayed great customer service. I would recommend them to others for service. service. I would recommend them to others for service. More

Carlos is very professional in his ability to get information to the shop quickly informing them of possible issues and directions to address as a solution is formed. Thank you Carlos. information to the shop quickly informing them of possible issues and directions to address as a solution is formed. Thank you Carlos. More

Over the past 7 years, I have trusted this facility for my vehicle maintenance and have consistently been impressed with the outstanding service. Carlos Villareal has been a standout advisor, showing profe my vehicle maintenance and have consistently been impressed with the outstanding service. Carlos Villareal has been a standout advisor, showing professionalism and a passion for customized service. He has always considered my time, ensuring my vehicle is ready on schedule. As I prepare to switch vehicles, I have no doubt I will consider this dealership for my new car. More

Customer service was Great of all Cadillac employees we worked with in purchasing our vehicle. worked with in purchasing our vehicle. More

Friendly, attentive and thorough. Enjoyed the comfortable waiting area and complementary fat pills (donuts). Thank you. Enjoyed the comfortable waiting area and complementary fat pills (donuts). Thank you. More

Not a pleasant experience. We tried to buy a demo vehicle from the dealership on line. A price was quoted on both the vehicle and trade-in and we had come to an agreement. Then We tried to buy a demo vehicle from the dealership on line. A price was quoted on both the vehicle and trade-in and we had come to an agreement. Then the rug was pulled out from underneath us. All we were told was that they had made a cost of vehicle mistake and all they could do was apologize. We had put a lot of time and effort into researching this vehicle and going to see it, securing financing and none of that was taken into consideration. When we asked we could speak to a manager we were told that somebody would call us however we never received a call. They don’t seem to care about their customers. We bought here in the past and it was decent. This time we ended up buying a vehicle from Culvert in Austin. Very disappointed! Buyer beware of smoke and mirrors!!! More

Kevin is very helpful but not too pleased with results. I hear the part is on back order but I don’t understand why so long. My car is parked because I’m afraid to drive because fan stays on way after car I hear the part is on back order but I don’t understand why so long. My car is parked because I’m afraid to drive because fan stays on way after car is off. I need my car or loaner please More