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Cavender Cadillac

San Antonio, TX

4.7
512 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 512 reviews

June 17, 2023

Great service! Always friendly staff. Best dealership in town. Won’t take my car anywhere else! More

by amanda_rose20
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Katelynn
Jun 19, 2023 -

Cavender Cadillac responded

Amanda, it is always a pleasure to assist you with your vehicle here at Cavender Cadillac! Thank you for continuing to choose us and support us. Safe travels ahead!

June 16, 2023

Was stranded on side of the highway and GM Roadside dispatched Cavender's roadside tech to help me. He got there as quickly as traffic would allow (prior to the anticipated time of arrival), was courte More

by jjoaok01
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Recommend Dealer
Yes
Employees Worked With
Roque
Jun 19, 2023 -

Cavender Cadillac responded

We're so glad our roadside tech was able to assist you! Thank you for taking the time to leave us a great review. Drive safely, and have a wonderful day! - The Cavender Cadillac Team

June 14, 2023

Very comfortable and friendly dealership wait time is a little excessive sometimes but it evens out More

by gringberg
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 14, 2023 -

Cavender Cadillac responded

Your review means a lot to us! Thank you for choosing Cavender Cadillac and for sharing your experience. Drive safely!

June 12, 2023

Great to work with! Will work with again! Very pleased with service from start to finish. Thanks! More

by riclon
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Cavender Cadillac responded

Our team is always happy to see a 5-star review! Thanks so much for choosing Cavender Cadillac!

June 02, 2023

The best service of any dealer. Carlos explained his responsibility, procedure and estimated time for the work required. More

by Wmcrenshaw1946
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jun 02, 2023 -

Cavender Cadillac responded

We are thrilled to read your review! It makes us proud to hear that Carlos was able to explain everything so clearly and provide you with the best service possible here at Cavender Cadillac. Thanks for sharing your kind words and have a great day!

May 28, 2023

Carlos is an excellent service advisor and he’s very professional.Got it done on time. More

by rosendoh3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Cavender Cadillac responded

We are glad to hear that Carlos provided efficient service! Thanks for choosing Cavender Cadillac. We appreciate your support!

May 25, 2023

Great dealership. everybody there is professional, polite, and friendly. The service is great. I have never had a problem with the service they provide. Ray Trejo as a More

by homerespinoza
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ray Trejo
May 25, 2023 -

Cavender Cadillac responded

Thank you for the review! We are so glad to hear that Ray delivered such a successful service experience. Drive safely, and we hope to see you back again at Cavender Cadillac!

May 24, 2023

Absolutely Horrible! Worked me through the whole process. Then made me wait while they showed the car to someone else and Sold it to them. Manager never called me back an More

by richinla777
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Employees Worked With
Diego
May 29, 2023 -

Cavender Cadillac responded

We are very sorry that the vehicle you were interested in was sold to another party. This is never the experience we hope to offer, and your frustrations are understandable. We assure you we do not run our business to mislead our customers, and we would like the opportunity to make this right. If you are willing, I would like the chance to discuss this with you and rectify the situation. Thank you, Patrick Callihan - Sales Director - 210-490-2000

May 30, 2023 -

richinla777 responded

Kind of hard to rectify this situation this late. Your best opportunity was when I was asking Diego how that could even happen. I asked him to have a Manager Call me then and still to this day no one has reached out. Unless you have the same Make, Model, Color Interior and exterior Merecedes CLA 250 with similar mileage at same advertised price. You would be wasting both of our time!

May 17, 2023

Great job by the team at Cavender Cadillac. They are the best in San Antonio, Texas More

by texastres
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carlos Villerreal
May 18, 2023 -

Cavender Cadillac responded

Thank you for the review! We appreciate your confidence in the Cavender Cadillac team to get the job done. Safe travels!

May 14, 2023

I was pleased with the work that was completed on my vehicle today outstanding job. More

by TonyAlawhorne369
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
May 15, 2023 -

Cavender Cadillac responded

Thank you for the review! We appreciate your confidence in the Cavender Cadillac team to get the job done!

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