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Cavender Cadillac

San Antonio, TX

4.7
522 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 522 reviews

August 26, 2023

They were so very helpful that I did everything that I ask promptly very courteous, friendly great experience. Thank you very much. More

by Janet K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Cavender Cadillac responded

Janet, we're delighted to know you had a great experience at Cavender Cadillac! Our team always aims to be helpful and prompt. Thanks for the positive feedback!

Aug 28, 2023 -

Janet K responded

Great Dealership !

August 23, 2023

I think this dealership always have shown me professional workmanship and professional courtesy and always check out my vehicle and keeps me up to date on anything that is going on with my vehicle More

by dj3808849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Cavender Cadillac responded

We're glad to know you've had positive experiences with our team at Cavender Cadillac. We always aim for top-notch service, and keeping you informed about your vehicle is part of that commitment. Thanks for the review!

August 14, 2023

I bought my vehicle almost 10 years ago when the dealership was on broadway. I’ve only serviced it at Cavender and Carlos has always been my service representative. The service has always been super More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Aug 15, 2023 -

Cavender Cadillac responded

Kent, it makes our day to hear that Carlos and our team at Cavender Cadillac have consistently provided you with excellent service over the past decade! We appreciate your loyalty and look forward to helping keep your vehicle in top shape for many more years to come. Safe travels!

August 12, 2023

We have been dealing with them for 40 years and have always been happy with the service we have received. More

by valdez.rja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo (Service dept)
Aug 14, 2023 -

Cavender Cadillac responded

We're delighted to know that you've been with us for 40 years at Cavender Cadillac and have consistently enjoyed our service. Here's to many more years of partnership!

August 12, 2023

Lots of inventory and Very professional salesman and clean environment even though the dealership was under construction More

by Manuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Morales
Aug 14, 2023 -

Cavender Cadillac responded

Manuel, we're glad to know you had a positive experience at Cavender Cadillac despite the ongoing construction. Thanks for highlighting our professional team and clean environment!

August 10, 2023

It was an amazing experience, our sales person was Awesome. Will definitely come back to Cavender Cadillac More

by Laurie Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell , Larry Sullivan, Ed Noriega, Jim Maiden, DAS Reputation Management, Colby Joyner
Aug 11, 2023 -

Cavender Cadillac responded

Laurie, we're delighted to know you had an amazing experience with us at Cavender Cadillac. We look forward to seeing you again in the future!

August 07, 2023

Have had wonderful experiences for the last 20 years with this dealership, both sales and service. Always helpful. More

by iowndvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Aug 09, 2023 -

Cavender Cadillac responded

We're so glad to know you've had a great experience with us at Cavender Cadillac over the years! We appreciate your loyalty and look forward to continuing our relationship. Thanks for sharing your feedback!

August 07, 2023

Over the years I’ve had great service and experiences with both sales and service at this dealership More

by iowndvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Aug 09, 2023 -

Cavender Cadillac responded

We're so glad to know you've had consistently great experiences with both our sales and service teams at Cavender Cadillac! We appreciate your loyalty over the years and look forward to seeing you again soon!

August 04, 2023

William was not pushy. Knowledgeable and professional. Very responsive to my questions and requests.My kind of salesman. More

by Phillip
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William
Aug 07, 2023 -

Cavender Cadillac responded

Phillip, we're glad to know William provided you with a professional and responsive service at Cavender Cadillac. We appreciate your feedback!

July 31, 2023

I was promised to get a second key and key fob when purchased the vehicle. After four months, I'm still waiting for it. More

by polote99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember the name.
Jul 31, 2023 -

Cavender Cadillac responded

I'm sorry to learn about the delay in receiving your second key and fob. This certainly isn't reflective of our commitment to customer satisfaction, and I'd like to help resolve this issue for you as soon as possible. Please reach out directly so we can expedite a solution for you. Thank you, Patrick Callihan - Sales Director - 210-490-2000

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