Cavender Cadillac
San Antonio, TX
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Had headlight issues after purchasing the car from you. Talk to the salesman several times on the issue and every time was told he would call me right back with an answer. Never happened. After talking wi Talk to the salesman several times on the issue and every time was told he would call me right back with an answer. Never happened. After talking with the GM, we got it taken care of. After the car was serviced, the headlights were worse than before. Could not see more than 5 feet in front on the car. Very big safety issue. I talked with the service manager Rocky. Was told that the headlights are normally plug and play. So obviously they weren’t checked. I brought the car in to have the issue corrected and Rocky and the service advisor were there but the manager never said a word to me. When I picked up the car I walked by the service manager twice and again he acknowledged me. I will say the service advisor I had Katie was great. I am also a Manager in aircraft and would never ignore a customer that had any issues with maintenance performed. The headlights are corrected and now safe for my granddaughter to drive it again. More
Was stranded on side of the highway and GM Roadside dispatched Cavender's roadside tech to help me. He got there as quickly as traffic would allow (prior to the anticipated time of arrival), was courte dispatched Cavender's roadside tech to help me. He got there as quickly as traffic would allow (prior to the anticipated time of arrival), was courteous, and got my spare put on so I could continue on my way home. Great job! More
Great to work with! Will work with again! Very pleased with service from start to finish. Thanks! Will work with again! Very pleased with service from start to finish. Thanks! More
Carlos is an excellent service advisor and he’s very professional.Got it done on time. professional.Got it done on time. More
Great dealership. everybody there is professional, polite, and friendly. The service is great. I have never had a problem with the service they provide. Ray Trejo as a everybody there is professional, polite, and friendly. The service is great. I have never had a problem with the service they provide. Ray Trejo as always made sure my car was serviced properly and that it was serviced in a timely manner. More