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Cavender Cadillac

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
465 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 465 reviews

August 07, 2023

Have had wonderful experiences for the last 20 years with this dealership, both sales and service. Always helpful. More

by iowndvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Aug 09, 2023 -

Cavender Cadillac responded

We're so glad to know you've had a great experience with us at Cavender Cadillac over the years! We appreciate your loyalty and look forward to continuing our relationship. Thanks for sharing your feedback!

August 04, 2023

William was not pushy. Knowledgeable and professional. Very responsive to my questions and requests.My kind of salesman. More

by Phillip
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William
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Aug 07, 2023 -

Cavender Cadillac responded

Phillip, we're glad to know William provided you with a professional and responsive service at Cavender Cadillac. We appreciate your feedback!

July 31, 2023

I was promised to get a second key and key fob when purchased the vehicle. After four months, I'm still waiting for it. More

by polote99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember the name.
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Jul 31, 2023 -

Cavender Cadillac responded

I'm sorry to learn about the delay in receiving your second key and fob. This certainly isn't reflective of our commitment to customer satisfaction, and I'd like to help resolve this issue for you as soon as possible. Please reach out directly so we can expedite a solution for you. Thank you, Patrick Callihan - Sales Director - 210-490-2000

July 29, 2023

Raymond in service takes great care of his customers by keeping them informed about the status of their vehicle. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Jul 31, 2023 -

Cavender Cadillac responded

Bill, we're glad to know Raymond provided you with excellent service at Cavender Cadillac. Thanks for the shout-out!

July 29, 2023

They gave me great services, and were very professional. I can tell the difference in the handling, engine performance , and my AC is kickin here in the 100+ degree weather in Texas. More

by elyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 01, 2023 -

Cavender Cadillac responded

We're glad to know you had a great experience with us at Cavender Cadillac and that your car is performing well, especially in the Texas heat! Thanks for sharing your feedback and we hope to see you again down the road!

July 28, 2023

Carlo’s, our Service Advisor is fantastic! He is the reason we will stay with Cavender. The dealer is honest and always helpful. More

by cgardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villerreal
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Jul 31, 2023 -

Cavender Cadillac responded

We're so glad to know that Carlo's service has made such a positive impact on your experience with Cavender Cadillac. We appreciate the feedback and look forward to continuing our working relationship!

July 27, 2023

Service was easy to checkin. Carlos had my vehicle checked and completed quickly. Recommend Cavender for service. More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 28, 2023 -

Cavender Cadillac responded

Edward, it's great to know that Carlos and our team at Cavender Cadillac were able to provide you with a quick and efficient service experience. Thanks for recommending us!

July 26, 2023

Excellent service and very prompt. Carlos is very attentive and efficient. I am a 35 year client. More

by Hacreding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Jul 27, 2023 -

Cavender Cadillac responded

We are delighted that Carlos and the team took such great care of you! Thank you for choosing Cavender Cadillac and for sharing your experience. Drive safely until we see you again!

July 26, 2023

Checking in was easy, fast, and professional. Ray, was very friendly and attentive. I was very pleased. Just was not able to have my car washed as is done usually. They said it was broke. More

by Cmass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlis and Ray
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Jul 26, 2023 -

Cavender Cadillac responded

We're glad to know that you had a fast and professional check-in experience at Cavender Cadillac! We appreciate your understanding about the car wash situation. Safe travels!

July 08, 2023

Great customer service. Check my warranty was able to get something fixed within my warranty and was able to drop my car off and get a ride home More

by mannyloredo1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 10, 2023 -

Cavender Cadillac responded

Manny, thank you for the great review! We're glad to hear that our team at Cavender Cadillac provided you with excellent customer service and ensured your repairs were covered under warranty. It's always our pleasure to accommodate you and we look forward to your next visit!

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