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Cavender Cadillac

San Antonio, TX

4.6
345 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 345 reviews

September 26, 2023

Kevin made this the smoothest transaction I’ve experienced in a while. Very professional and knows his products. He rolled out the red carpet and had me in and out. Would definitely work with the More

by EPC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Cavender Cadillac responded

We're so glad to know that Kevin made your experience smooth and professional at Cavender Cadillac. We appreciate the kind words, and look forward to working with you again in the future!

September 23, 2023

Carlos Villarreal try’s his best to have our ready at a reasonable time. All personnel had very helpful. More

by sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Sullivan, Ed Noriega, Jim Maiden, DAS Reputation Management, Colby Joyner
Sep 25, 2023 -

Cavender Cadillac responded

Sylvia, we're glad to know Carlos and the rest of our team at Cavender Cadillac were able to assist you so efficiently and effectively. Thanks for your positive feedback!

September 23, 2023

Dealership and Employees very professional, welcoming and attentive. Carlos is very attentive to customers needs and desires. More

by My CT6!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 25, 2023 -

Cavender Cadillac responded

We're glad to know you had a positive experience with Carlos and the rest of our team at Cavender Cadillac. We appreciate your feedback and look forward to seeing you again in the future!

September 23, 2023

Years of service at this dealership have been outstanding, so, I will not fault the week-long keeping of my vehicle, delayed awaiting a part, on them. Especially considering the UAW strike. More

by gr20
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Sep 25, 2023 -

Cavender Cadillac responded

We appreciate your understanding and patience for the delay—it's customers like you that make our job so rewarding. We thank you for your years of trust in us and look forward to providing you with more outstanding service at Cavender Cadillac!

September 21, 2023

Cavender always make every effort to make my vehicle service appointment effortless. I appreciate there personal approach. Making my wait more like a visit. I almost look forward to coming back. They ar More

by wncslsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Sullivan, Ed Noriega, Jim Maiden
Sep 21, 2023 -

wncslsantiago responded

Thank you for always caring

Sep 22, 2023 -

Cavender Cadillac responded

Your feedback makes our day! Our team is committed to providing attentive and personalized care for all of our clients, so we are glad to hear that you felt taken care of here at Cavender Cadillac. Thank you for sharing this review with us!

September 20, 2023

Carlos has been my service advisor at Cavender Cadillac since 2011 an has always taken care of all my vehicle needs an advising me, of what additional services that may be needed to keep my vehicle in top More

by kalvinlillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 20, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos has been able to assist you with your vehicle needs at Cavender Cadillac over the years. It's important for us that our customers' vehicles are always in top condition! Thanks for the review and continued support.

September 19, 2023

Everyone was nice as a regular customer i think service department should send out coupons More

by gma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 21, 2023 -

Cavender Cadillac responded

Thank you for this 5-star review of Cavender Cadillac! We truly appreciate your feedback and will take it into consideration as we move forward. See you next time!

September 18, 2023

Our salesman Christopher was great! He was very courteous, professional and his product knowledge made our purchasing process with Cavender Cadillac a 5-star experience. The other deale More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Jones Salesperson and David Garcia Finance Manager 5-Star
Sep 19, 2023 -

Cavender Cadillac responded

Will, we're delighted to know that Christopher and our team at Cavender Cadillac made your purchasing process a top-notch experience. Thanks for the 5-star review!

September 18, 2023

Very helpful! ! Everyone is always helpful and courteous! Highly recommend Cavender Cadillac in San Antonio. More

by lisa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 19, 2023 -

Cavender Cadillac responded

Thanks for choosing Cavender Cadillac, Lisa! It's great to see our team has made you feel accommodated and earned your recommendation. Until next time, drive safely!

September 17, 2023

July 2023 took my XT5 in for AC not working - they said it may have a leak in the valve that allows to add freon - they replaced valve and added freon ($ 1200) and said if it happens again bring it back. 3 More

by larrylundeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Sep 21, 2023 -

Cavender Cadillac responded

Larry, I'm sorry to read about the issues you've been experiencing with your AC and the delays in getting it repaired. This certainly isn't reflective of our commitment to customer service or efficiency. We understand how frustrating this situation must be for you, and we'd like an opportunity to discuss this further. Please reach out directly so that we can find a resolution together. Thank you, Curtis Kirk - Service Manager - (210) 421-1088

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