Cavender Cadillac

So much gratitude to Erika Alonso for helping me get into my dream car! She gave exceptional service throughout my entire car buying experience. my dream car! She gave exceptional service throughout my entire car buying experience. More

Although the service tech was nice and polite, I felt I was just a number, and my service was all about the dollars and cents. Every reason I purchased the car from this dealership was sold on their servic was just a number, and my service was all about the dollars and cents. Every reason I purchased the car from this dealership was sold on their service and maintenance aftercare. They sold us on the 5-star care we would get for the life of the car. What I learned is that having a dealership that costs more than any other repair service only means you will pay more for service than you should. Without going into the entire let down of my experience, before you purchase your car, make sure you don't pay a premium for your vehicle and extended warranty because of the service you are promised. Just remember that will cost a premium too. Shop your options because having a dealership back you up on your service needs provides zero benefit but costs more. Also, when you are promised, car washes, and for scratches to be buffed out among other promises, just remember it is lip service to get you to sign your contract. After your car is serviced you will pick it up dirty (even though you were promised free washes), and it will most likely take a week just for an oil change and a diagnosis. And be prepared to pay $$$$ to have your car diagnosed - something most auto shops do for free to earn your business. I felt ripped off to be honest. I paid over $300 just to get an oil change and a list of $4000 worth of repairs none of which were covered under my premium warranty that is set to expire in a few months of course. The warranty is useless :( please think twice before purchasing or servicing your car at Cavendars Cadillac. More

Carlos is very attentive and does a great job. The work was done to my satisfaction The work was done to my satisfaction More

William was our sales advisor, and from the moment he learned the condition of our vehicle was in, he put his sales tactics away, and his only concern was the safety of me and my family. Thank you, Willi learned the condition of our vehicle was in, he put his sales tactics away, and his only concern was the safety of me and my family. Thank you, William, for walking us through the entire process with patience and gratitude. We're excited to be a part of the Cavender Cadillac family and a big thanks to the entire staff who prioritize the customers' safety and make it a part of their culture. More

Carlos V. takes great care of my vehicle. Very professional, knowledgeable, and personable. Thank you Carlos. takes great care of my vehicle. Very professional, knowledgeable, and personable. Thank you Carlos. More

My sales rep Erika was great. She understood my needs in the price range and type of vehicle I wanted. Once identified, the sales process was easy and painless. The numbers for She understood my needs in the price range and type of vehicle I wanted. Once identified, the sales process was easy and painless. The numbers for the sale and my trade were right in line with KBB values. No back forth on numbers. Once done all paperwork was completed quickly. I bought a used vehicle and when I came back the next day to pick up the vehicle, it had been detailed beautifully and looked brand new! Would highly recommend Cavender Cadillac and particularly Erika to anyone looking for a vehicle. More

Carlos is the best! Always takes care of my service needs and keeps me informed. Always takes care of my service needs and keeps me informed. More

Cavender Service Department excels. The reason I have bought Cadillacs for 30 years. Many thanks to Carlos who has helped me for 20 years. The reason I have bought Cadillacs for 30 years. Many thanks to Carlos who has helped me for 20 years. More

My experience was great as always L receive great service and attention as always Carlos is very special service and attention as always Carlos is very special More

Cavender Cadillac has been servicing and maintaining my Cadillac for close to 10 years! They are courteous and thorough and their work is excellent! I will continue to have my Cadillac serviced and maint Cadillac for close to 10 years! They are courteous and thorough and their work is excellent! I will continue to have my Cadillac serviced and maintained at Cavender! And Carlos is excellent servicing his customers! More