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Cavender Cadillac

San Antonio, TX

4.7
548 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 548 reviews

January 26, 2025

This my first time buying form Cavender’s Cadillac and my experience was amazing. My salesman Anthony Slater was very helpful and help me get into the car that I wanted to get into so I highly recommend C More

by joedelafuente1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Sanchez
Jan 27, 2025 -

Cavender Cadillac responded

Joe, we're delighted to hear that Anthony made your first experience with Cavender Cadillac amazing! Thank you for recommending us and enjoy your new car!

January 26, 2025

Service rep, Carlos Villarreal, is excellent. He was courteous, explained what would be done to my vehicle and the cost. The customer lounge was bright, clean and comfortable except for the tem More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Cavender Cadillac responded

Diana, thank you for your loyalty and kind words about Carlos and the Cavender Cadillac team! We're glad to hear you've had a positive experience with us since 2003. We'll take note of your feedback regarding the lounge temperature.

January 25, 2025

As usual my service was started on time and completed within the time estimated. I was greeted at the checking point in directed to the waiting area and offered drinks and snacks. The staff was polite a More

by Nicky No Knees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray trejo in the service department.
Jan 27, 2025 -

Cavender Cadillac responded

We're delighted to hear that your experience at Cavender Cadillac was timely and pleasant! Our team takes pride in providing excellent service, and we're thrilled to be your go-to service center. Thank you for the kind words!

January 25, 2025

Mr. Carlos and his team are great! Communicated all issues and kept us informed on any delays and thoroughly went through cost list with us. More

by reblflo928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jan 27, 2025 -

Cavender Cadillac responded

We're delighted to hear that Mr. Carlos and the team at Cavender Cadillac provided excellent communication and transparency throughout your experience. Thank you for sharing this positive feedback!

January 24, 2025

Long time customer. Great service. Pick up and delivery appreciated. Thank you so much Carlos More

by salvage.clip_9w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 27, 2025 -

Cavender Cadillac responded

We are glad to hear that our team provided excellent service here at Cavender Cadillac. Thanks for being a valued customer!

January 23, 2025

Carlos is always professional. He explains thoroughly and gets me in and out as soon as possible. More

by TJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Jan 23, 2025 -

Cavender Cadillac responded

Thank you for the kind words about Carlos' service! See you next time at Cavender Cadillac.

January 22, 2025

My experience with the dealership is very good they always give me professional service with a smile and check my vehicle out thoroughly and make sure everything is on point . And I would like to thank More

by dj3808849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 22, 2025 -

Cavender Cadillac responded

Thank you for sharing your positive experience with Cavender Cadillac! We're delighted to hear that our team consistently provides professional service and thorough vehicle checks. We appreciate your trust in us and look forward to serving you again!

January 22, 2025

My experience with Cavender Cadillac has always been good. Ray Trejo did a great job of addressing my service needs. He was professional, polite, friendly, and knowledgeable. I am very satisfied with th More

by homerespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo.
Jan 27, 2025 -

Cavender Cadillac responded

We're delighted to hear that Ray provided you with excellent service at Cavender Cadillac. Thank you for sharing your positive experience!

January 21, 2025

There was an issue with my car not shutting off. Brought the car into the dealer Monday morning. Carlos was able to discover what the issue was and had it taken care of. More

by cwl_1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 21, 2025 -

Cavender Cadillac responded

We're glad to hear that Carlos was able to resolve the issue with your car here at Cavender Cadillac. Thank you for trusting us with your vehicle, and we're always here if you need further assistance!

January 15, 2025

The service man, Carlos, does a very good job. I was NOT happy with two items. 1. I had a discount card that based on amount spent should give me $125.00 off. They attempted to give me only $75. More

by jerrygrn4go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 16, 2025 -

Cavender Cadillac responded

Thank you for sharing your feedback with us. We're glad to hear Carlos provided excellent service, but we're sorry about the issues you encountered regarding the discount and credit card charge at Cavender Cadillac. Your concerns are important to us, and we'll address them internally to improve our customer experience moving forward.

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