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Cavender Cadillac

San Antonio, TX

4.7
626 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 626 reviews

September 15, 2025

i came from another dealership & Cavender handled my service needs efficiently & provided a loaner car as well…tks Cavender! RJ Collins, Uvalde More

by rj
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Val Panayotov
Sep 16, 2025 -

Cavender Cadillac responded

Hi RJ, your feedback means the world to us! We're happy to be your go-to dealership and we look forward to working with you again. See you next time at Cavender Cadillac!

September 14, 2025

Val and Larry were great. When you walk into the dealership there is no pressure and no hassling. They are upfront and honest. I relish how they breakdown fees and answer any More

by Michelle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Val P and Larry W
Sep 16, 2025 -

Cavender Cadillac responded

Michelle, thank you for your fantastic feedback! We’re so pleased that Val and Larry helped make your experience a smooth one. Your understanding and comfort are our priority at Cavender Cadillac!

September 12, 2025

Horrible customer service. Will not be back. Returned my Escalade with a broken tv with no communication about it. Will not return calls regarding it. Completely unprofessional More

by Jones.jocelyn3
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Katelynn Dodd
Sep 15, 2025 -

Cavender Cadillac responded

Jocelyn, I'm very sorry to see that our customer service left you with such a negative impression of us. This is certainly not what we strive for, and we need to do a better job of meeting your needs. Thank you for your feedback. I will review this with my team. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683

September 10, 2025

I had an outstanding experience buying my Certified Pre-Owned CTS4 from Cavender Cadillac. I worked with Russell Johnson, and he made the entire process incredibly easy. We handled everything over the More

by almagrz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Cavender Cadillac responded

Thank you for the glowing review! We're thrilled to hear that Russell made your buying experience at Cavender Cadillac seamless and stress-free. We appreciate your business and your recommendation. Enjoy your new ride!

September 08, 2025

Very friendly and professional staff. Val found the right vehicle for me and Matt was very helpful with financing. Highly recommend. More

by glasrud
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Val Panayotov
Sep 09, 2025 -

Cavender Cadillac responded

Thank you for sharing your kind feedback about Val and Matt! We truly appreciate your business and look forward to seeing you again at Cavender Cadillac.

September 08, 2025

Carlos always give me professional services and is very kind. He never tries to have work performed on vehicle that isn’t necessarily. More

by Linda McPherson
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 09, 2025 -

Cavender Cadillac responded

Thank you, Linda! We're thrilled to hear Carlos takes such good care of you at Cavender Cadillac. Your trust means a lot to us. See you next time!

September 07, 2025

Excellent Service, very professional staff. Go the extra step to wash and vacuum your vehicle. More

by Scott Coonradt
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
Sep 09, 2025 -

Cavender Cadillac responded

There is nothing better than a great review. Thanks for giving Cavender Cadillac your business, Scott!

September 06, 2025

Mr Russel and Mr Mathew were very helpful and just like family understood and help us very much appreciate both of them and the finanace officer as well Thank You More

by Kdamniwalla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Callihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt or Methrew office manager
Sep 08, 2025 -

Cavender Cadillac responded

It's wonderful to hear that Russel, Mathew, and the finance team made you feel like family. We’re happy to have you as part of the Cavender Cadillac family—congratulations on your purchase!

September 05, 2025

Carlos has great customer service and i been happy since I found a dealership that takes pride in customer service. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 08, 2025 -

Cavender Cadillac responded

We're happy to hear that you found a dealership that meets your expectations, P! Thank you for choosing Cavender Cadillac and for sharing your feedback about Carlos and our team. We look forward to seeing you in the future!

August 31, 2025

Their silly tactics that didn’t work on me, come prepared and know what you want, if you do that they’ll pout when they don’t get their profit😂 More

by samuel.rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John, de, La, Cruz. 1 star
1
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