Cavender Cadillac

Cavender Cadillac has never disappointed. Took a less then desirable score and got me a tier bump with gm financial. After trade value and make ready I was leaving with in a hour with a 20 Took a less then desirable score and got me a tier bump with gm financial. After trade value and make ready I was leaving with in a hour with a 2025 xt6. From Larry the salesman to Daniel in finance. Quick and painless process. Even with my doubts of being approved they pulled it through for me. More

They’ve always done good work, we’ve always been very happy with the job they do, and this year we continue to be impressed. happy with the job they do, and this year we continue to be impressed. More

Over a 2 hour wait when I had a scheduled appointment. Customer service is usually outstanding but today was not at all. I was very unhappy with the visit Customer service is usually outstanding but today was not at all. I was very unhappy with the visit More

They treat their customers with respect and care. I recommend them if you need work on your vehicle. I recommend them if you need work on your vehicle. More

Working with Cavender Cadillac was a great experience, and our salesman, Tony Slaughter was awesome! He was straightforward in working out our deal, and neither he nor the dealership used any high pressu and our salesman, Tony Slaughter was awesome! He was straightforward in working out our deal, and neither he nor the dealership used any high pressure sales tactics, gimmicks or added any unnecessary, unwanted or shady fees to the sales price. It was very comfortable working with Tony and the Cavender team and we’re very happy with our new vehicle! Highly recommend giving them a shot at your business. More

Carlos Villarreal did a great job keeping me informed and explaining the issues. He went above and beyond to file for warranty coverage, too. I feel like a valued customer thanks to him. Great service! explaining the issues. He went above and beyond to file for warranty coverage, too. I feel like a valued customer thanks to him. Great service! More

Fast and easy friendly service Better snack options would be nice Good communication via text would be nice Good communication via text More

Mr Carlos and the entire Cavender Team are exceptional! Always attentive, trustworthy and communicate all procedures necessary. Always attentive, trustworthy and communicate all procedures necessary. More

Missed major steps on what service was to be performed on my Cadillac. I was overcharged and a service was done that I didn’t request. I ask specifically for 2 services, wasn’t able to see the computer ser my Cadillac. I was overcharged and a service was done that I didn’t request. I ask specifically for 2 services, wasn’t able to see the computer service consultant was looking at. Next thing I knew a tablet was presented, and I signed it. When I received the completed detailed list of services performed, a third item was added, something I never had done before, as this was my 3rd service on my Cadillac. This was totally unexpected, and unacceptable, but it was stated, that’s what was agreed upon. Fast talking and not going into details is a horrible experience, as I’m a 2 time owner of a Cadillac. More

This dealership seemed to have my best interest in mind, especially during the closing process. I appreciate that they also have an excellent snack bar. 😁 especially during the closing process. I appreciate that they also have an excellent snack bar. 😁 More