Cavender Cadillac

There was an issue with my car not shutting off. Brought the car into the dealer Monday morning. Carlos was able to discover what the issue was and had it taken care of. Brought the car into the dealer Monday morning. Carlos was able to discover what the issue was and had it taken care of. More

The service man, Carlos, does a very good job. I was NOT happy with two items. 1. I had a discount card that based on amount spent should give me $125.00 off. They attempted to give me only $75. I was NOT happy with two items. 1. I had a discount card that based on amount spent should give me $125.00 off. They attempted to give me only $75.00 off and because, they said it doesn’t cover misc. materials. B.S..AFTER I COMPLAINED, they gave me the correct discount. 2. Prior to paying the bill, I was not advised there was a3% charge for using a credit card. I have bought several cars from Cavender and was extremely disappointed in their attempts to nickel and dime me. My next purchase will must likely NOT be at Cavender. More

Service department is the best. Carlos Villarreal is fantastic. I always take my 2017 XT5 to the Cavender.. Carlos Villarreal is fantastic. I always take my 2017 XT5 to the Cavender.. More

Anthony was amazing, and made sure what I was looking for in a new vehicle was his top priority. The dealership had a nice no pressure feel, and everyone I met just added to that experience. I live almost 2 in a new vehicle was his top priority. The dealership had a nice no pressure feel, and everyone I met just added to that experience. I live almost 2 hours away, so Anthony worked with me over the phone/text to lay the foundation of a deal to justify the drive. Definitely would recommend him and the dealer to anyone looking for a new vehicle! More

The best part of this dealership is dealing with Carlos Villarreal. I have worked with him for several years. Villarreal. I have worked with him for several years. More

Very pleased how Tony made it easy to shop. The financial part was a breeze The financial part was a breeze More

Sales experience was the best. First service came early due to striking a large chuckhole on the interstate that knocked tires out of balance and produced an annoying rattle. The r First service came early due to striking a large chuckhole on the interstate that knocked tires out of balance and produced an annoying rattle. The road hazard warranty doesn’t cover balancing after striking a road hazard; disappointment #2. Disappointment number one was not being offered a loaner as I had received on every visit to the dealer I previously used. They did take my car in right away and my valuable time was minimized for the diagnosis. Read the limitations on the side warranties in the business office. More

Overall buying experience was good. However, we were told the vehicle was detailed, but when a detail shop in the area worked on it, they were mortified on how dirty the vehicle was. D However, we were told the vehicle was detailed, but when a detail shop in the area worked on it, they were mortified on how dirty the vehicle was. Dog bone, candy wrapper and chocolate cookie crumbs were all over the back seats. Your detail shop did an extremely poor if not terrible job. More

No one likes having to take their vehicle in for repairs, especially me. But I can’t say enough good things about the service department. Everyone was friendly. My service rep, Lindie, was very knowledgea especially me. But I can’t say enough good things about the service department. Everyone was friendly. My service rep, Lindie, was very knowledgeable and professional. I really appreciate a good experience! More

Kevin was very helpful & he took great care of me. The service attendant also made sure to provide the reminder maintenance sticker. The service attendant also made sure to provide the reminder maintenance sticker. More