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Cavender Buick GMC North - Service Center

San Antonio, TX

4.8
177 Reviews

177 Reviews of Cavender Buick GMC North - Service Center

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November 01, 2023

It was actually a great service and quick from this Dealership to be honest great job guys. More

by Eric Valles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy David
Nov 02, 2023 -

Cavender Buick GMC North responded

Eric, thank you for the review! We appreciate the kind feedback and hope to see you again at Cavender Buick GMC North!

October 30, 2023

Ok. But it took over an hour to change the oil. No donuts that Monday morning. More

by george
Recommend Dealer
Yes
Employees Worked With
Colby Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Oct 31, 2023 -

Cavender Buick GMC North responded

Thanks for sharing your positive rating and honest feedback, George. We're sorry your oil change took longer than expected and hope to improve our turnaround time in the future, as well as provide donuts while you wait. If there's anything else our team at Cavender Buick GMC North can do for you, please let us know!

October 30, 2023

David is always helpful. He is the best! He always gets my car taken care of right away. More

by Smoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work w a sales person
Oct 31, 2023 -

Cavender Buick GMC North responded

We're thrilled David has consistently hit the mark with timely and accommodating assistance! Thank you for being a Cavender Buick GMC North customer!

October 28, 2023

Great service. Quick diagnosis and repair to get me back on the road. Always take our vehicles to Cavender for service. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 30, 2023 -

Cavender Buick GMC North responded

Annie, we're glad to hear you had a great service experience at Cavender Buick GMC North! We really appreciate your recommendation. Safe travels!

October 25, 2023

Professional, and friendly service. They will keep to their word of making things right.. Robert and supervisors at service department treat you respectfully. Glad I found this dea More

by Nilsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stark-sales,Robert Zider-service,Robert Kaderabek-KBB buyer,Arnulfo Garcia-Finance manager
Oct 25, 2023 -

Cavender Buick GMC North responded

Nilsa, we're delighted to know that Robert and our team at Cavender Buick GMC North were able to provide you with professional and friendly service. We appreciate your kind words!

October 24, 2023

Dealership was very efficient and helpful. The appointment was honored very quickly and little wait time. More

by ccheslock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson
Oct 24, 2023 -

ccheslock responded

I was well pleased.

Oct 25, 2023 -

Cavender Buick GMC North responded

We really appreciate you taking the time to leave Cavender Buick GMC North this awesome review after our service, thank you so much!

October 24, 2023

I bought my GMC Acadia at Cavender west, but I’ve always taken it to Cavender North for service because it’s close to where I live. The service reps at Cavender north have always been very helpful and very More

by Babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zider
Oct 24, 2023 -

Cavender Buick GMC North responded

We're so glad to know that our service team at Cavender Buick GMC North has been able to assist you effectively and professionally. We appreciate your trust in us for maintaining your GMC Acadia!

October 24, 2023

Easy to deal with. Accurate records. Finished at scheduled time. Billed as estimated. Let me leave car parked outside of service department for later pickup. More

by Accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy David. 5 stars
Oct 25, 2023 -

Cavender Buick GMC North responded

We're glad to know your experience was smooth and efficient! Thank you for choosing Cavender Buick GMC North — we look forward to serving you again down the road!

October 21, 2023

I received excellent professional services as I always do from all of the staff and technicians . I have used them fo over 20 years and recommend them to family and friends. More

by Papa Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Thibodaux
Oct 22, 2023 -

Cavender Buick GMC North responded

We're so glad to know you've had consistently excellent experiences with our team at Cavender Buick GMC North over the years. Your recommendations mean a lot to us, and we look forward to continuing this relationship for many more years!

October 20, 2023

I bought my truck here and bring all my cars for maintenance here. The Service Advisors are great and I feel like I get good value for services. Ricardo Ruvalcaba is awesome. Very professional, har More

by Rugby guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Ruvalcaba - 5stars
Oct 20, 2023 -

Cavender Buick GMC North responded

We're delighted to know that our team, especially Ricardo and David, have been able to provide you with such great service over the years at Cavender Buick GMC North. We appreciate your loyalty and look forward to continuing this relationship in the future!

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