Cavender Buick GMC North - Service Center

Great service department. Robert did a super job. Kept me informed of progress on maintenance. Really went overboard to get me processed and out in minimum, time. Robert did a super job. Kept me informed of progress on maintenance. Really went overboard to get me processed and out in minimum, time. More

This was an excellent maintenance experience. My service representative, Stacy, was ready for my appointment. He got me checked in and entered into the system. He kept me advised of the progress My service representative, Stacy, was ready for my appointment. He got me checked in and entered into the system. He kept me advised of the progress of the work being done. When it was complete he called me to let me know it was ready. I went to the dealership and my vehicle was waiting for me. I proceeded on with the rest of my day’s activities. Thanks for a good job, prompt and professional. Thanks Cavender. More

I took my car in to be looked at. Was told I needed oil pan gasket. I asked them to get it ready for me to pick up-their price was WAY to high and my warranty wouldn’t cover it. (Even Was told I needed oil pan gasket. I asked them to get it ready for me to pick up-their price was WAY to high and my warranty wouldn’t cover it. (Even with my warranty it would have cost over $500. I ended up paying $100 at another shop.) While I waited, they gave me an oil change, which I originally asked for, but then never approved. Why would they do that if it would just have to be drained? My agent lied to me when I asked him if they did it while I waited. I was there an hour and the sticker had the date on it. There’s more: when they brought my car to me, I found a woman’s debit card in the back seat. I called and left a msg for 2 different service managers to call me back but of course they did not. (She does not work there. I checked.) More

Was happy to have my headlight fixed within a couple of days and a ride home days and a ride home More

I showed up two weeks early for my scheduled service. They still took me in and completed the work even though it was busy. They still took me in and completed the work even though it was busy. More

Eric was very professional my appointment was at 7:45 and he was waiting on me. Got the repairs done a little sooner than I was told. he was waiting on me. Got the repairs done a little sooner than I was told. More

Jason and his staff always treat me well. Will continue to do business with them. Will continue to do business with them. More

Hello, my experience in the last service wasn't good at all. The truck was ready to pick up but They never text me or call me to let me know, I was waiting there so at 3:20 went to a desk asking for my tru all. The truck was ready to pick up but They never text me or call me to let me know, I was waiting there so at 3:20 went to a desk asking for my truck, the service was done long time ago and the truck was just sitting there, I waisted my time , I don't have anything good to say, also a noticed the fuel Econ. Mpg on my dashboard was always around 17.5 in the city and up to 27.5 on highway, after the past service it goes down to 12.5 in city but never goes up to 27.5 on the highway again, I don't know why or what's going on More

Very pleasant and professional to work with. From the appointment to the service was easy. From the appointment to the service was easy. More

My service rep. Erick is very kind and explains any service needed to my vehicle. Erick is very kind and explains any service needed to my vehicle. More