Cavenaugh Ford Lincoln
Jonesboro, AR
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283 Reviews of Cavenaugh Ford Lincoln
Whitney Buck did a great job in coordinating the repair on my truck. Even though we had issues with the part, she communicated with me the whole time and keep me informed. Would recommend anyone to work on my truck. Even though we had issues with the part, she communicated with me the whole time and keep me informed. Would recommend anyone to work with her i service More
I bought my Bronco Sport from Cavenaugh in August of '21. They made my purchase quick and easy. They have serviced my vehicle as well. It has been easy to get my service appointments scheduled and they have They made my purchase quick and easy. They have serviced my vehicle as well. It has been easy to get my service appointments scheduled and they have always been extremely friendly. More
Terrible experience. The gist, they deeply scratched two of the wheels on my dually and sold me “brand new” tires that were over a year and a half old. Prior to servic The gist, they deeply scratched two of the wheels on my dually and sold me “brand new” tires that were over a year and a half old. Prior to service, as always, I had the rep do a pre-inspection of the truck so he can see there’s no scratches or dents. Then I left it with them only to get it back with scratches in my nice dually wheels. I showed the rep and he got the service manager who was extremely rude and hostile. I told him about the tires. He said, “We got the tires from somewhere else.” You don’t want to hear my response, though I said, “I can live with it, but not the damaged wheels.” He said, “It’s nothing we touched.” I couldn’t believe it, nothing was this guys fault. I got the store manager involved who helped de-escalate the situation, but only offered to polish the wheels. That would only cause the rims to oxidize later, leaving the scratches, and making them look worse. I told him, “Let’s meet half way, I’ll eat one wheel and you replace one.” He wouldn’t do it. I asked to talk to the owner, but two weeks later, he hasn’t called back, hence the review. If you care about your vehicle, don’t take it to this dealer. More
Very friendly staff, quick service, nice waiting area, with drink and snack vending machines, free coffee and popcorn!!! very clean restrooms Very pleased with everything. with drink and snack vending machines, free coffee and popcorn!!! very clean restrooms Very pleased with everything. More