Cavenaugh Ford Lincoln

Courteous, friendly, and helpful people. Scheduling appointment was easy and work was finished as promised. Scheduling appointment was easy and work was finished as promised. More

Everyone is very nice and seen happy each time I have used your shop. I would like to say the first time I had an issue there I was told I needed a new car battery I let them put on a new one . Then I used your shop. I would like to say the first time I had an issue there I was told I needed a new car battery I let them put on a new one . Then I got there to get my car and payed for the new battery my car would.not start. I went back to work and later I was told it was my key fob that was messed up.they gave me a new one. Not one word was said about the battery for the car that it didn't need to be changed cause it was the key More

They were really nice and very helpful. They were very respectful also. I’d say if you are wanting a new vehicle hit these people up. They were very respectful also. I’d say if you are wanting a new vehicle hit these people up. More

Whitney Buck did a great job in coordinating the repair on my truck. Even though we had issues with the part, she communicated with me the whole time and keep me informed. Would recommend anyone to work on my truck. Even though we had issues with the part, she communicated with me the whole time and keep me informed. Would recommend anyone to work with her i service More

Great service ever time and all employees seem happy to be working we love going and everyone enjoying their job. be working we love going and everyone enjoying their job. More

I bought my Bronco Sport from Cavenaugh in August of '21. They made my purchase quick and easy. They have serviced my vehicle as well. It has been easy to get my service appointments scheduled and they have They made my purchase quick and easy. They have serviced my vehicle as well. It has been easy to get my service appointments scheduled and they have always been extremely friendly. More

PHENOMENAL service and employees are ALWAYS polite and always willing to talk with you about anything and everything always willing to talk with you about anything and everything More

Service was fast, efficient, and well done. My service tech, Terry, was courteous knowledgeable and very helpful. My service tech, Terry, was courteous knowledgeable and very helpful. More

Sold me a lemon & they will not stand up to there word . Will not ever do buiseness with or buy a vehicle from them ever again Will not ever do buiseness with or buy a vehicle from them ever again More

Terrible experience. The gist, they deeply scratched two of the wheels on my dually and sold me “brand new” tires that were over a year and a half old. Prior to servic The gist, they deeply scratched two of the wheels on my dually and sold me “brand new” tires that were over a year and a half old. Prior to service, as always, I had the rep do a pre-inspection of the truck so he can see there’s no scratches or dents. Then I left it with them only to get it back with scratches in my nice dually wheels. I showed the rep and he got the service manager who was extremely rude and hostile. I told him about the tires. He said, “We got the tires from somewhere else.” You don’t want to hear my response, though I said, “I can live with it, but not the damaged wheels.” He said, “It’s nothing we touched.” I couldn’t believe it, nothing was this guys fault. I got the store manager involved who helped de-escalate the situation, but only offered to polish the wheels. That would only cause the rims to oxidize later, leaving the scratches, and making them look worse. I told him, “Let’s meet half way, I’ll eat one wheel and you replace one.” He wouldn’t do it. I asked to talk to the owner, but two weeks later, he hasn’t called back, hence the review. If you care about your vehicle, don’t take it to this dealer. More