Cavalier Ford Lincoln Greenbrier

No accountability for their word After crashing my vehicle because the brakes failed, I called Cavalier and told them I had no brakes. I was referred to a body shop because they didn' After crashing my vehicle because the brakes failed, I called Cavalier and told them I had no brakes. I was referred to a body shop because they didn't do body work anymore. The body shop didn't do mechanical work. My truck ended up back at Cavalier where I was charged $600 for a master cylinder replacement and to vacuum/bleed the brake line. I picked up the truck, brakes failed 2 blocks away. I brought it back, took them for a test drive. Got a call the next day that it would be $3000 to replace the hydraulic control unit and calipers because all of the rubber parts had been compromised by the fluid I put in the car before the crash. If you knew the wrong fluid was in it, why would you charge me $600 to repair 1 part only to tell me that it will be another $3000 to repair it all. Why nickle and dime me when I came to you for help. Why not be upfront and tell me the truth. I was told by customer service that I would not be charged for the inspection because I had to pay an additional tow service charge to get my truck back to them. Since I didn't write down the name of who I spoke with, I was told no such credit would be given. And all of the ladies in the customer service office just sat there shrugging their shoulders. My truck has been repaired and for half the cost but not by them. I will NEVER recommend this location to ANYONE. PS-I gave them a 2 on friendliness because they smiled when I arrived. More

Dwayne Rhooms The entire reason I purchased my vehicle from Cavalier was the salesman - Dwayne. The moment I met him he was very friendly and extremely knowledgeabl The entire reason I purchased my vehicle from Cavalier was the salesman - Dwayne. The moment I met him he was very friendly and extremely knowledgeable about the vehicle. That was just the beginning throughout the entire buying process he was on top of things. He kept in contact with me the entire sale. Because of his extensive automobile expertise he was able to explain what the shop performed prior to delivery. I am sure if I need anything after the sale Dwayne will be there to assist me. I would recommend you see Dwayne for your next vehicle. Congrats on a job well done - Dwayne. More

Most Expensive "Free" Oil Change You'll Ever Get! Went in to have our car's "free" oil change and they said they had to charge us for a tire rotation and a new air filter in order to get the free oil Went in to have our car's "free" oil change and they said they had to charge us for a tire rotation and a new air filter in order to get the free oil change. They charge $35.00 for the air filter alone ($8.00 at Walmart)!! That doesn't include the tire rotation and labor. They should never advertise this as a free oil change when people purchase their cars!! My husband took the keys and decided to do the work himself and save money. The manager (who wasn't available when he was at the dealership) called and was not helpful at all. I will never recommend this dealership to anyone. The more people I talk to, the more I wish I would've researched before we bought our car there two years ago. There are dealerships out there that do offer the free oil changes for life without any strings attached, and I will be going there to purchase my next vehicle. More

customer This is the 6th vehicle that we have purchased from Cavalier Ford. Earl sold us 4 of them. We keep coming back because of the quality of service and t This is the 6th vehicle that we have purchased from Cavalier Ford. Earl sold us 4 of them. We keep coming back because of the quality of service and the durable cars ford makes. Earl and the finance department treated us like we were a true part of the Ford family! We'll be back! More

Great customer service! One of the best dealerships in the area in terms of friendly and honest service. I didn't feel any pressure to buy something I might regret later. T One of the best dealerships in the area in terms of friendly and honest service. I didn't feel any pressure to buy something I might regret later. They went above and beyond to help me out and even stayed well after closing time to help me out. More

Great Experience The whole experience was great. From finding what vehicle I want, all the way to buying my new car. Danny McDermott was very nice and very profession The whole experience was great. From finding what vehicle I want, all the way to buying my new car. Danny McDermott was very nice and very professional through out the whole sale. More

I went in to look at a f 250 sales man told me the truck was 42,000. Went home looked online and price was 37,900. Went back couple weeks later salesman said would be like $38-39. Looked online again 34,900 was 42,000. Went home looked online and price was 37,900. Went back couple weeks later salesman said would be like $38-39. Looked online again 34,900 asked them about it. Looked online again changed price to 37,900 So thanks Richard Sinclair on to the next Ford dealer. More

I bought my last vehicle from Cavalier and was reasonably I bought my last vehicle from Cavalier and was reasonably satisified with the transaction. However this was by far the most pleasant experience I hav I bought my last vehicle from Cavalier and was reasonably satisified with the transaction. However this was by far the most pleasant experience I have ever had when dealing with a car dealership. Dealing with Shawn and Shelby was the most professional combination of sales staff I have ever dealt with, your finance staff was outstanding and the dealership on a whole was most friendly. I will continue to recommend Cavalier to all my friends.. More

It was a haggle free experience. I got the vehicle I was looking for, within my price range. I loved my experience with Cavalier Ford! looking for, within my price range. I loved my experience with Cavalier Ford! More

I have dealt with many car dealers and Mark was the best! I would highly recommend him to anyone who is looking to buy a car I would highly recommend him to anyone who is looking to buy a car More