Cavalier Ford Lincoln Greenbrier

Best DealerShip Around I went into this dealership thinking I would not really get or find a car I want. Some way and some how the workers here made it possible for me to dr I went into this dealership thinking I would not really get or find a car I want. Some way and some how the workers here made it possible for me to drive off in the exact car I wanted. The service was great, everyone was so nice. Most dealerships you sit there and leave mad or upset well not here.. I completely recommend anyone who is even thinking about going don't think twice just go.., More

Great dealer to help you! Thanks so much to Dave Cynar, he went above and beyond to help me purchase my 2014 F350. Not only did he find this truck for me, he made sure I could Thanks so much to Dave Cynar, he went above and beyond to help me purchase my 2014 F350. Not only did he find this truck for me, he made sure I could drive it away the next day, which was incredible. Also instead of hiding defects with the vehicle, he pointed them out and made sure to fix them for me. Things I didn't even notice. He is a stand up guy that helped me through the entire process and saved me money! I will be back for my next Ford! More

Great Salesman David Cynar was the right Salesman to have been able to work with. Very knowledgeable and met are needs. I highly recommend him to anyone looking to p David Cynar was the right Salesman to have been able to work with. Very knowledgeable and met are needs. I highly recommend him to anyone looking to purchase from Cavalier Ford, you will thank me for sure. Awesome job David and Thank You. More

Awesome service team The Service Team is incredible especially Jamie Hamm who is a delight to speak with. Always so pleasant. Great people. Great place! Will come back. The Service Team is incredible especially Jamie Hamm who is a delight to speak with. Always so pleasant. Great people. Great place! Will come back. More

Awesome It was an outstanding experience to work with your folks. I've bought all my new vehicles through you guys and will continue to do so. Your people a It was an outstanding experience to work with your folks. I've bought all my new vehicles through you guys and will continue to do so. Your people are great to work with and look forward to the next time. More

Amazing Had the best experience with Ben Molina & Barry Schimmel. Barry went out of his way to find me the perfect Edge. I couldn't be more pleased. Had the best experience with Ben Molina & Barry Schimmel. Barry went out of his way to find me the perfect Edge. I couldn't be more pleased. More

Professional, No Games, and Excellent Service The dealership is at a fantastic location, ample parking for customers, and level of pride in not only the brand, but the dealership is highly noticea The dealership is at a fantastic location, ample parking for customers, and level of pride in not only the brand, but the dealership is highly noticeable. Mr. Ponder was highly understanding to that I was shopping around and adequately answered all of my questions. I highly recommend to seek him out, I purchased a car from him the very next day and am more than happy. Thank you Mr. Ponder. More

service on my F150 Your service was outstanding. They were very helpful about what I needed for my truck and made sure the work got done in a timely manner. Thank you ag Your service was outstanding. They were very helpful about what I needed for my truck and made sure the work got done in a timely manner. Thank you again for a job well done. More

Lincoln Service Department I Purchased my 2010 Lincoln from Cavalier 5 years ago, & loved everything about the car/sales side of things. However, this review is directed towards I Purchased my 2010 Lincoln from Cavalier 5 years ago, & loved everything about the car/sales side of things. However, this review is directed towards the Lincoln Service Department, Greenbrier area, which unfortunately has not been as rewarding. My issue occurred a few weeks ago when my coolant temperature warning light suddenly came on. Other than the warning light, no other mechanical issues occurred that would indicate a problem with my vehicle. It drove fine, no knocking sounds, no low oil pressure, no smoke...NOTHING! However, being a mechanic myself, I pulled over immediately (less than a min) and shut off the engine. Popped the hood, and checked the basics. All of my coolant was gone, & my oil did appear to look a little milky. No leaks on the ground, but I decided to take it in. The first shop did a diagnostics and said my water pump was bad, but suggested I take it to Lincoln. We had it towed to Lincoln, and they called the next day to say my water pump was bad & leaked coolant internally to my oil & I would need a new engine because the coolant wore my bearings. I refused to believe my engine needed to be replaced when no other indicators were present other than a coolant light. Livid with what Lincoln was telling me, we again had it towed, but this time to our house. We replaced the pump, changed the oil a few times to be safe, and did a few other things since we had already torn it down that far, & my car runs better now than before. Again, no noises, oil pressure is good, no leaks. When I drove my car to Lincoln and questioned them, my first question was how they could tell my bearings were bad? They said by borescope. Sorry, but no. A borescope will not tell you bearings are bad. However, it will allow you to see that coolant mixed in my oil which gave Lincoln the green light to automatically assume my engine was bad because this is a common problem with these engines. Even after I questioned them, the response I got was that it's standard protocol when this issue occurs. So basically, customers are purchasing $30,0000 vehicles, maybe more for an engine that might last 100,000 miles if you are lucky. Absolutely mind blown at this error in judgment/protocol they have in place. Lincoln can say whatever they want and continue to make excuses, but I am truly disappointed with their service and the way they handled things. I have been a loyal Ford customer, but after this I will never purchase anything from Ford Motor Company. In fact, I'm going to continue to post this review on every possible site I can find, & hopefully save someone else from this nightmare. More

excellent** Daniel D. Cumbo/i will be telling my family Daniel make you fell welcome when you are at cavalier ford Lincoln I thank he is one of the best senior sales consultant excellent guy Daniel make you fell welcome when you are at cavalier ford Lincoln I thank he is one of the best senior sales consultant excellent guy More