Cavalier Ford Lincoln Greenbrier

My second car purchased from Shawn Wilson. Very easy to work with and knowledgeable. The finance manger David Ponder was great and very handsome. I enjoyed just looking at him. work with and knowledgeable. The finance manger David Ponder was great and very handsome. I enjoyed just looking at him. More

Ben was extremely knowledgeable and helpful during the entire search and purchase of our vehicle. I would highly recommend him and will continue to buy all vehicles at Cavalier Ford. entire search and purchase of our vehicle. I would highly recommend him and will continue to buy all vehicles at Cavalier Ford. More

Excellent service! We bought an F150 from Bill. He wasn't pushy like salesman at other dealers and gave us time to carefully consider our purchase. He was knowledgable and generous with his time. He wasn't pushy like salesman at other dealers and gave us time to carefully consider our purchase. He was knowledgable and generous with his time. He drove us to a different location to look at certified pre-owned trucks that were closer to what we were looking for and within our budget. Would definitely buy another vehicle from them! More

Bought 2020 Ford F-150 XLT Crew Cab I was originally looking for a 2019 F-150 but found a 2020 for basically the same price. The salesman, Mr. Dan Little, was awesome! He helped me fin I was originally looking for a 2019 F-150 but found a 2020 for basically the same price. The salesman, Mr. Dan Little, was awesome! He helped me find the type and style of vehicle I was looking for and made my shopping experience very easy. Dan also made handling all the required documentation very simple and accurate. I've bought several vehicles from Cavalier Ford and I will continue to buy my vehicles from Cavalier. I will also continue to use Dan Little as my salesman! Respectfully, Richard McCallum More

Tori, Mr. Ponder and Mr. McGinnis were excellent! Thank you for taking the time to help us find the right vehicle. I would recommend this dealership any day!!! You guys rock!! you for taking the time to help us find the right vehicle. I would recommend this dealership any day!!! You guys rock!! More

Stress free deal I have bought many vehicles in my time and have dealt with pushy sales people that helped me decide not to return but, at Cavalier all the sales staff I have bought many vehicles in my time and have dealt with pushy sales people that helped me decide not to return but, at Cavalier all the sales staff were awesome with and honorable mention to Lashawn Wilson. I was able to take my time to build the truck I wanted and they made me the best deal. The finance folks were a pleasure to work with and helped expedite the transaction so i could start enjoying my new 2020 F250 Super Duty. More

Dealership was professional and friendly. Experience was great. Earl Odom, my salesperson was very knowledgeable and helpful. I was shown several cars and found the one I loved. great. Earl Odom, my salesperson was very knowledgeable and helpful. I was shown several cars and found the one I loved. More

Pleasurable experience, clean inviting atmosphere. Great sales staff and managers. I would recommend Cavalier to anyone who was in the market for a different ride. sales staff and managers. I would recommend Cavalier to anyone who was in the market for a different ride. More

When you buy a premium car, you expect premium service I have a brand new 2019 Lincoln Continental Reserve. I took it to Cavalier Lincoln on December 2, 2019 for regular maintenance and to find-and-fix som I have a brand new 2019 Lincoln Continental Reserve. I took it to Cavalier Lincoln on December 2, 2019 for regular maintenance and to find-and-fix some rattles in the passenger compartment. I did not get my car back for a full week. I expected the car to be held overnight so I did not call for an update until the afternoon of Dec 3. On Dec 3 I was told they found multiple sources of rattles in succession, and that they were waiting on parts. I should expect to have my car back by the afternoon of Dec 4. On Dec 4 they called and told me that they were waiting on some adhesives that were needed. Unhappy with this, and because I received collision notifications through Lincoln's app, I visited the dealership to check my car. Thankfully, the collision notifications were a result of them disassembling the dash and headliner to correct the rattles. I was told I should have the car back by the afternoon of Dec 5 or the morning of Dec 6. On the afternoon of Dec 6 they called and said they would need to keep the car longer because they were waiting on more clips. Of course, the service advisor feigned ignorance as to the exact nature of the clips and why those clips were not identified and ordered prior. Needless to say I was very unhappy. I got my car back on Monday, Dec 9, along with the service ticket. I learned by reading the service ticket that the technicians broke the overhead console in the headliner when trying to remove it. They had to order a new overhead console and some clips. Why didn't they just tell me what happened? Why did they lie and deceive me? Any reasonable person would understand that mistakes happen and would appreciate the dealership for admitting and correcting their mistakes. Rather than being open and honest, Cavalier Ford Lincoln chose to lie and deceive. I write this review on February 6, 2020, almost 2 months after getting my car back. The rattles are still there AND my Hazard flashers do not work. They most likely forgot to connect the Hazard switch to the wiring harness, Apparently, their post maintenance testing process (if there is one) is not sufficient. While I bought a Lincoln and expect Lincoln-level service, I did not even get Ford-level service. This dealership holds true to the old "stealership" way of doing business, lie and cheat the customer whenever possible. I will never darken their doorstep again. I suggest everyone reading this review steer clear of them as well. More

Always a good experience at Cavalier Ford Lincoln. Shawn Wilson is such an amazing salesperson and I would recommend anyone to come see him for a new or preowned vehicle! Wilson is such an amazing salesperson and I would recommend anyone to come see him for a new or preowned vehicle! More