
Cavalier Ford Chesapeake Square
Chesapeake, VA
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139 Reviews of Cavalier Ford Chesapeake Square
Service depth was very professional and everything was done in a timely manner. I originally chose this dealership because of location but I would keep using them if I moved. done in a timely manner. I originally chose this dealership because of location but I would keep using them if I moved. More
Very pleased with my service today. I’ve been coming here for 5 years and have been treated professionally yet friendly with every service appointment. Nick and Mike always go above and I’ve been coming here for 5 years and have been treated professionally yet friendly with every service appointment. Nick and Mike always go above and beyond. More
Up until this last visit, I have been very pleased with this dealership. However, this last time (1/31/2023) I got robbed for $139.95 because I did what the owner's manual told me to do. My advice: If you this dealership. However, this last time (1/31/2023) I got robbed for $139.95 because I did what the owner's manual told me to do. My advice: If you have an extended warranty, and your check engine light comes on, let your car break down before you call the service dept. If they do a diagnostic, even if they are able to pull codes, if they cannot reproduce the problem, they will charge you for the diagnostic. Just a head's up to anyone that hasn't experienced this. It is the dealer's option whether they charge this fee or not. More
We were treated well, sales process didn’t feel pushy and they gave us what we asked for our trade. Overall good experience with the initial purchase process and we look forward to working with them in the f they gave us what we asked for our trade. Overall good experience with the initial purchase process and we look forward to working with them in the future. More
Wonderful experience! John, Kevin, and JD were really cool to deal with! Plus the whole team was really knowledgeable about the car buying process! Shout out to the gentle John, Kevin, and JD were really cool to deal with! Plus the whole team was really knowledgeable about the car buying process! Shout out to the gentleman that worked the lot on directing traffic to the front office! Can’t recall his name but he has dreads! Really good crew to deal with! Made me feel at home! More
From Abigail our sales person (With a little help from Eric. US Navy ret. Starting his second career), to Drew and Chris the finance guy's. They made my dream of owning a Bronco so calm. No nightmare here Eric. US Navy ret. Starting his second career), to Drew and Chris the finance guy's. They made my dream of owning a Bronco so calm. No nightmare here, just good people selling good vehicles. I've bought 5 and will be buying at least 1 more this year. No thoughts or fears about the "dealer experience". I look forward to many more years, vehicles, and good experiences. More