Causeway Ford - Service Center

Causeway reneging on the complimentary oil changes to customers who purchased vehicle from them. Not good. Their Service Dept. has been very disorganized. From trying to make any appointment (get voice m customers who purchased vehicle from them. Not good. Their Service Dept. has been very disorganized. From trying to make any appointment (get voice mail when call, online appt is a mess) to grease on door sills, to waiting 2.5 hours for oil change quoted as 1 hour wait, etc, etc. Now that they went back on their word and charging for oil changes, will take my business else where for service and my next purchase!!! The bar for an well run service department is Pinebelt Nissan in T.R. Wish I could take my Ford their or Causeway would try to improve and model them. More

Free oil change should not cost cost $10. gave my wife some lame story about disposal fee gave my wife some lame story about disposal fee More

Sean is the best. He got me the best deal and spent practically the whole day with me He got me the best deal and spent practically the whole day with me More

I dropped my mustang off for recall items on Tuesday for a Wednesday appointment -didn’t hear back till I called on Thursday-told my car not worked on and wouldn’t be done Friday either-told it would be one a Wednesday appointment -didn’t hear back till I called on Thursday-told my car not worked on and wouldn’t be done Friday either-told it would be one day next week but had no idea when-I asked why no one called me re this and answer was I Don’t Know-why was my car not worked on -Answer-I Don’t Know I picked my car up and have no plans on returning - More

The service from everyone was excellent and my vehicle was done in short time considering the heat in the shop. was done in short time considering the heat in the shop. More

Nearly all the services on both my Mustang and my wife's Lincoln have been performed at Causeway. Sal Ciappa is wonderful to work with, listening to my concerns and delivering the service and a relationship Lincoln have been performed at Causeway. Sal Ciappa is wonderful to work with, listening to my concerns and delivering the service and a relationship that is greatly valued by me. Having been in the automotive retail business for over 20 years, his job is a hard one and he performs at a level equal to the best. Of course, this couldn't be done if he didn't have the organization (support, oversight and technicians) to deliver and satisfy client's needs. More

Sal and Kim are the best. They keep me informed of every service needed , Listen to my needs and are helpful in every way.It is a pleasure to have my car serviced there.I hav They keep me informed of every service needed , Listen to my needs and are helpful in every way.It is a pleasure to have my car serviced there.I have been a satisfied customer since 2007 and will continue my relationship with Causeway More

Sal is simply the best! He provides great customer service and Keri’s me informed regarding recommended services and when my car will be ready. He provides great customer service and Keri’s me informed regarding recommended services and when my car will be ready. More

Professional and courteous. Easy to make an appointment, when I arrived my car was quickly taking into the service bay. Easy to make an appointment, when I arrived my car was quickly taking into the service bay. More

This dealership is the best! So courteous and friendly. Hats off to Becca in service and Kevin in sales! So courteous and friendly. Hats off to Becca in service and Kevin in sales! More