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Causeway Ford - Service Center

Manahawkin, NJ

4.4
180 Reviews

180 Reviews of Causeway Ford - Service Center

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December 15, 2020

I was very pleased with the service, starting from the very beginning in making an appointment to the pick up with the completed service. Driving me home during the service and picking me up when service More

by louisespos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Allison
December 14, 2020

I was taken care of immediately and had me in and out in about 30 minutes. It was all good from making the appointment to the attention i received. That you More

by cobrajet292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name. She was filling in for Pat
December 10, 2020

This dealership provides the best service of any dealership I've dealt with in 50 years of car ownership. Customer service, quality of service, comfortable waiting area. Great job! More

by Jeri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
December 01, 2020

Service center makes great use of email and text to announce upcoming service appointments. Loaner cars available for people who buy their car at Causeway. Service people listen to customer and make More

by robertpladek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Ciappa; Kim - Lincoln concierge
November 19, 2020

Kim and Sal are a great team - they make getting your car serviced easy and convenient. I have been bringing my car there for years and it's always a pleasure. More

by Lynn & Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim & Sal
November 10, 2020

Great service experienceKept us informed of the status Great service experience Kept us informed of the status and the solution to repair the problem with the car Had the car repaired quickly and was ab More

by Response
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Cohen
October 30, 2020

The service department was very clean. Everyone was professional and friendly. Employees and customers practiced social distancing and wore masks. The oil change I had was done quickly and efficientl More

by Dianedp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Peters
September 16, 2020

Made an 'appointment" for service on my Expedition (front heat-AC blower not running, assist step passenger side inoperative & oil change) - called for appointment on Thursday, 03 September 2020 and was told More

by Former Ford Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allison and Diane (service advisors)
September 07, 2020

It's a struggle for the right word to use about Peggy It's a struggle for the right word to use about Peggy Maness who I called to make an appointment for service on my Explorer. I was taken back about More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(For appointment Peggy) (Service avisor Rebecca Vanderhorn)
August 10, 2020

Regular Service Performed in a excellent manner Causeway has been servicing my two vehicles a Ford and a Lincoln ever since I purchased them and I have always been very pleased with the service and More

by jmstiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Magee
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