Causeway Ford - Service Center

On Thursday, May 8, I checked in at 8:15AM to the service department. I drove out at 10:10AM. All I had done was an oil change. Nearly 2 hours and $85.00 for an oil change. That is totally ridiculous. The re department. I drove out at 10:10AM. All I had done was an oil change. Nearly 2 hours and $85.00 for an oil change. That is totally ridiculous. The reason I got was they were busy. I always go early so that hopefully I won’t get backed up. One other thing: they have what’s called truvideo which supposedly tracks where your vehicle is throughout your whole visit from “welcome” to “ready for pickup”. That didn’t work at all. Totally useless. Why even bother having it. More

I have been dealing with Causeway since before 1998. Many different people including sales and service personnel. I have especially appreciated my service managers who take time to explain what is need Many different people including sales and service personnel. I have especially appreciated my service managers who take time to explain what is needed. Once a service tech even came out from the shop to show me a problem. Over the decades I have had to bring in a few tough jobs but mostly routine service. Since my cars do not break down, I attribute that to the careful techs who look at everything to keep the cars running properly. I appreciate the candid outline of what service is mandatory and what matters could be postponed. They use their knowledge to help me and I appreciate it. Both cars were serviced this time and a driver returned the first car to my house and picked up the second one. Thank you Sal and Kim. More

Dawn and Rebecca are on top of their game. Probably two of the best in the service industry. Always communicating with me. Clear and to the point. I would highly recommend getting your service Probably two of the best in the service industry. Always communicating with me. Clear and to the point. I would highly recommend getting your service here. Never had a bad experience. Been buying trucks and cars for many years. Have dealt with many service shops but none as good as this one. Thank you service team at Causeway from one happy customer. Sincerely Fred More

Great experience with Causeway Ford! The service I received was impeccable and everyone here is professional, courteous and very knowledgeable. I highly recommend! The service I received was impeccable and everyone here is professional, courteous and very knowledgeable. I highly recommend! More

Excellent service. They made everything very easy for me. I would recommend them to anyone. They made everything very easy for me. I would recommend them to anyone. More

With a electric mustang all that was needed for 11000mile service was rotation of tires which was done in an hour. I was disappointed that the tire pressure was not checked. I went to a Costco air pump and a service was rotation of tires which was done in an hour. I was disappointed that the tire pressure was not checked. I went to a Costco air pump and added about 2 pounds for each tire. Next time I will ask for a tire pressure check along with the rotation. The service personnel were friendly and efficient in scheduling service. More

I recently had the pleasure of having my car serviced at Causeway Ford and I couldn't be more impressed with the experience. Now I usually don’t write reviews, but I’ve had my car at Causeway Ford for diffe Causeway Ford and I couldn't be more impressed with the experience. Now I usually don’t write reviews, but I’ve had my car at Causeway Ford for different reasons over the past few years and the service has always been great! Since I am a business owner and strive for excellent customer service, I thought I should share my experiences with others. From the moment I walk in, I am always greeted with a friendly smile and a genuine willingness to help. The service advisor, Becca Vanderhorn is incredibly knowledgeable and so easy to work with. I ask a lot of questions, and she answers them patiently. The Service Director, Chris Thorn is also incredibly knowledgeable and friendly. When I’m in for service he always comes over and makes sure my needs are being met. In my opinion Chris goes above and beyond to help me out and make sure I’m 100 percent satisfied! Not only is the staff amazing, but the service itself was top-notch. The work was completed efficiently and to the highest standard. What truly sets this service department apart is their commitment to customer satisfaction. They are transparent about the costs involved and kept me updated throughout the entire process. I never felt pressured or rushed, and they made sure I was completely happy before I left. I highly recommend the service department at Causeway Ford to anyone looking for exceptional car care. Their professionalism, expertise, and dedication to customer service are truly commendable. More

They were great to work with and very honest. Dave in service at Ford really helped me out. Dave in service at Ford really helped me out. More

Always a good experience dealing with a good person from car salesman to sales management very professional car salesman to sales management very professional More

Just had my 45,000 service done. Eryka was my service advisor and as usual everything went 100%. Must say very clean Dealership and well organized. Staff very friendly and knowledgea Eryka was my service advisor and as usual everything went 100%. Must say very clean Dealership and well organized. Staff very friendly and knowledgeable. I recommend Causeway Ford of Manahawkin 100%. Great coffee too !! More