Causeway Ford

Dishonest After posting a factual review and still debating to contact consumer affairs Causeway has taken the Jeep back and agreed to do the breaks and change After posting a factual review and still debating to contact consumer affairs Causeway has taken the Jeep back and agreed to do the breaks and change the clock spring. It is now into its third week with my Jeep. Last time it was about 6 weeks, it was in for the same reasons last time, but Causeway said they could not find anything wrong with it. So much for my Island Beach State Park Pass, they have kept it in their shop more then I have had it. I never received a phone call back from the GM when it was last in. Lets see if I receive one this time. They are sneaky and try to get out of their agreements. I couldn't drive the Jeep over 55/60 MPH because of the rotted out bushings, front shocks or suspension and the need for front tires. All of which other mechanics are say need serious attention, even their mechanic says to replace them. Their Sales Manager Rob is not allowing it, only what needed for safety. Crazy thing is, even the mechanic says I need these items. Vehicle was returned damaged, still waiting on them to have it fixed (3 weeks, still going) Dishonest sales team, sales person won't contact me More

Bought this under warrantee and it's not being honored I do not recommend the mechanics or the used car sale department at Causeway on rt 72 in NJ... I recently purchased a used Wrangler from Causeway. So I do not recommend the mechanics or the used car sale department at Causeway on rt 72 in NJ... I recently purchased a used Wrangler from Causeway. So far they have not held up their end of the sale. Even though I have been given some of the items, I still do not have items I was promised.I was even told they can no longer get the items I needed. I found them on-line no problem and its less then 10yrs old. I have had issue after issue with the wrangler and the sales department, total opposite experience of when they wanted to make the sale. I was originally told it would have a 100,000 warrantee and told, don't worry we will take care of you.... We settled on a full 6 month warrantee that I am still trying to have them honor. Immediately after getting the wrangler the entire fuel tank was replaced. They honored paying for that, but they let me leave (after keeping my Jeep for about 6 weeks) with out fixing the additional list of items that were bad. For example; it has been confirmed by other NJ certified Mechanics that the tires are bad, I have no rear break pads or rotors and the steering column has an issue involving the airbag and so on. Yet their mechanics are denying that they can find any issues at all and the sales manager has said they have covered enough and will not going forward. I will repost at the end of my 6 month warrantee... More

Wonderful experience Tony made me feel like family from the moment I walked in!! I will definitley recommend causway to my family and friends! Thanks Tony and mike Tony made me feel like family from the moment I walked in!! I will definitley recommend causway to my family and friends! Thanks Tony and mike More

Brought in under warranty Took my vehicle in for my vehicle cutting out while driving. It only has 8000 miles on it and has been there for 8 days. The part came in but they sai Took my vehicle in for my vehicle cutting out while driving. It only has 8000 miles on it and has been there for 8 days. The part came in but they said it was damaged and had to order another one. Allegedly it came in and was supposed to be done yesterday but nothing. Still waiting, had a rental car for 8 days now. No offer of a loaner, just give us the rental bill and we will submit it to Ford to see if they will pay for it. No more service from them, I'd rather drive to another dealership. More

Very pleased I worked with Dyllan Sloan and he went over and beyond to make sure I had a good experience with my new purchase. I was very happy we were able to wo I worked with Dyllan Sloan and he went over and beyond to make sure I had a good experience with my new purchase. I was very happy we were able to work out a deal and I was able to drive away in my shiny new Honda Fit. Thank you Dyllan! More

Excellent Leasing Experience Went in to lease a 2015 Focus and with the help of Antonio along with the people at Causeway made that happen. Very seemless experience and with no ha Went in to lease a 2015 Focus and with the help of Antonio along with the people at Causeway made that happen. Very seemless experience and with no hassle to me so overall it was great. More

Great experience Just leased a new Ford Edge from Causeway Ford and I must say the experience was great thanks to Ryan Tacovsky the salesman who took care of me. I fou Just leased a new Ford Edge from Causeway Ford and I must say the experience was great thanks to Ryan Tacovsky the salesman who took care of me. I found him to be extremely knowledgeable, congenial and a pleasure to deal with. This was my first time dealing with Ryan and it won't be the last. Sandy Risley More

"Great experience" Buying a Mustang GT from Causeway Ford was a great experience! With the help of Tony Brito, Rob, Eric, and Will, my purchase was much more enjoyable. Buying a Mustang GT from Causeway Ford was a great experience! With the help of Tony Brito, Rob, Eric, and Will, my purchase was much more enjoyable. Knowledgeable, up-front, and informative staff. More

Great experience Just a note to say we had a great visit resulting in a purchase of a new F-150 on Sat. 7/18/15. I love this truck and my wife does as well. Plan to h Just a note to say we had a great visit resulting in a purchase of a new F-150 on Sat. 7/18/15. I love this truck and my wife does as well. Plan to have it for many years. I want to mention that all staff that we met were pleasant and some special praise for our salesperson Kevin Meade. He made it a positive experience getting through the process and we are glad we ended up at Causeway. More

Lincoln MKC purchase Causeway Ford can be proud of your staff. Tony and wally were more than gracious and helpful. Made us feel comfortable and trusting. Thank you Tony f Causeway Ford can be proud of your staff. Tony and wally were more than gracious and helpful. Made us feel comfortable and trusting. Thank you Tony for all your help . More